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Collective Intellect

Gartner’s Magic Quadrant for Social CRM and the Social Enterprise

Gartner’s Magic Quadrant for Social CRM and the Social Enterprise

By Louis Columbus on October 9, 2012

The best CRM systems change a company and its relationships for the better.  Implemented well, CRM systems can take a business into entirely new markets while solidifying leadership in existing ones. Add in the easy-to-use nature of social networks, and the potential value of CRM accelerates even faster. The Social as defined by , heavily […]

Posted in Featured Posts, Trends & Concepts | Tagged analytics, Bazaarvoice, byline=Louis Columbus, Cloud Computing, Collective Intellect, CRM, customer relationship management, Dreamforce, Entrepreneurs, Magic Quadrant, Mitch Lieberman, Natural language processing, oracle, Sales & Marketing, salesforce.com, Social Enterprise, Social Media, Strategies & Solutions, Tech, ticker=NASDAQ:ORCL, ticker=NYSE:CRM, ticker=NYSE:IT | 1 Response

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