Why Completely Trusting Enterprise Software Review Sites Is A Bad Idea
The scope, scale and variety of enterprise software review sites continues to accelerate, each promising a true glimpse into a buyer’s experience. These sites include Credii, G2Crowd, Google Apps Marketplace, Microsoft’s Pinpoint, LinkedIn, Trustradius, Salesforce AppExchange, and many others. Each of these sites claims to have safeguards in place to ensure authenticity of reviews. A few including G2Crowd are positioning themselves as Yelp for Software. […]
Making Better Business Decisions Part 1
Most companies have a number of enterprise systems, whether that’s financial, human resources, payroll, warehouse management, customer service or any number of other transaction based software products. The point of those systems is to provide a way to automate and create repeatable process around the business workflows and execute transactions. For Industrial Age businesses creating […]
Much ado about Competitive nothings
Nmachi Jidenma writes about the undue focus we put on the competition. This is written with individuals in mind but I think it matters to emerging software categories as well. My favorite lines: “It only makes sense that competing with others distracts from the distinctiveness that makes our art special. By comparing ourselves with others, we […]
Leveraging Innovation Management for Competitive Advantage
If you’re coming to CRM Evolution next week in NYC, you might notice that one of the sessions I’m doing matches the title of this post. Of course this isn’t the first post I’ve done on innovation, this one, for…
Europe Sets Course for Cloud
There’s a perception that cloud computing has become a “mature” technology, a perception shared by few but anticipated by most everyone else with the exception of those trying to preserve their self-interests. I don’t blame them – each person inherently protects self-interests. They’re wrong though. Cloud is not mature. It…
Finally…CRM Idol 2011
The Open Season is here and we’re ready to take your companies and find out which one of you in the Americas and which one of you in EMEA is the first CRM Idol.
Google Under Siege?
Certainly a meme going around lately suggesting that Google ($GOOG) is under attack from all sides. Leigh Drogen’s (@ldrogen) tweet this morning led me to Justin Paterno’s (@zerobeta) post which both do a good job summarizing the issue. $GOOG is being attacked from every angle. When you sit back and ponder it, can you picture […]
Android is so Open, it got Flash Back on the iPhone
How ironic. On the same day that MG Seigler was penning one of his characteristically snarky posts (snark is one of the ways Techcrunch pursues its Follower Economy) about how Android isn’t really open, Apple announces the return of Flash to the iWorld. Adobe’s stock price is cooking this morning as a result (I wonder […]
Blue Oceans and Quanta of Competitive Differentiaton
Do markets drive “AND” to the exclusion of “OR?” Sometimes it seems like it, but the reality is deeper and more mysterious. This post was sparked by an interesting discussion among the Enterprise Irregulars group. They were discussing how WebEx had steadily made their offering more and more difficult to love through feature bloat and […]
Travel Tuesday: The Supply Risk of Market Consolidation and Air Travel – US Airways and United
As I got ready for a trip to Philadelphia this week and investigated my travel options, three choices emerged with any regular frequency — United, US Airways and Southwest. All the tickets, about a week in advance, were about $500 and change, or roughly 2X what I’ve paid in the not-so-distant past (a sign certain […]
