By R "Ray" Wang on August 14, 2012
CRM Continues To Evolve In A World Of Engagement The CRM industry’s major non-vendor customer focused event kicked off at the Marriott Marquis in New York from August 13th to 15th. Conversations with prospects and practitioners at the event highlighted a few emerging trends: Shift from transaction to engagement. CRM traditionally focused mostly on the […]
Posted in Trends & Concepts | Tagged Apps Strategy, B2B, B2B E-commerce, B2C, B2C E-commerce, best of breed, best practices, brand, Business Analytics, Business process management, CCM, cdi, CEP, Change Management, Chief Customer Officer, Chief Marketing Officer, Chief Sales Officer, Chief Service Officer, Cloud, Cloud Computing, cloud integration, Cloud options, CMO, complex event processing, Constellation Research, Consumer Tech, Consumerization of IT, Corporate Strategy, CRM, CRM Magazine, customer data integration, customer engagement, Customer Experience, customer experience management, Customer Hubs, customer relationship management, customer relationship management (CRM), customer service, customer service; -business, Customer Support, CXP, Engage, engagement, Engagement Apps, enterprise, enterprise applications, enterprise apps, event report, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider |
By R "Ray" Wang on February 28, 2012
Revisiting the Three V’s of Big Data It’s time to revisit that original post from July 4th, 2011 post on the the Three V’s of big data. Here’s the recap: Traditionally, big data describes data that’s too large for existing systems to process. Over the past three years, experts and gurus in the space have […]
Posted in Technology / Software | Tagged analytics, BI, Big Data, BigData, Business Analytics, business intelligence, business technology, business value, Calpont, colummnar database, columnar database, complex event processing, Constellation Research, Consumerization of IT, content, context, Data deluge, data governance, data quality, data streaming, disruptive, disruptive technologies, Disruptive technology, EMC, Emerging Technologies, engagement, Engagement Apps, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Exasol, Geo spatial, hardware data points, HP Vertica, IBM Netezza, in-memory database, Kickfire, Kognitio, location based, log data, machine data, Metrics, mobile, Monday's Musings, Netezza, ParAccel, physical data points, process, R "Ray" Wang;, RFID’s, rwang0, search, sentiment, Social, social service, social support, socialtext, socialytics, streaming data, Teradata, Teradata Kickfire, text, Variety, Velocity, Vertica, Virality, Viscosity, Volume, Web
