CRM reaches the heart of small business — metaphorically, of course
For years, we have been talking about the value of CRM for small business. Yet, we the pundits of whatever, always have been publicly puzzled by what we thought was the slowness of small businesses to adopt CRM. How dare they buck the trend that we were declaring! Admittedly, what we were talking about was […]
CES 2012 Report
The Consumer Electronics Show (CES) this year attracted 153k attendees (10% increase over last year), with 34K attendees being international. This was another event that showcased the continuing evolution of consumer electronic devices rather than anything revolutionary. Mobility and internet connectivity dominated the exhibits. My focus continues to be on the implications of these themes on our SaaS, adtech, mobility and big data strategies. Google’s influence was felt strongly this year both because of Motorola’s presence but also because of the incorporation of Android in many mobile devices and TVs, and so was Apple’s based on the number of iOS…
Oracle OpenWorld 2011: 10110101010…No, Really
Oracle, Oracle, Oracle. WHAT am I going to DO with you? On the one hand, you have certain parts of you that are very, very good. Word is (from a colleague or two who spends time talking to your customers) that your customers are generally content with you, though not ecstatic. All in all, you […]
Progress Revolution Kicks Off: @RReidy and @DrJohnBates Keynotes
I arrived in Boston yesterday for Progress Software’s user conference, Revolution, and to deliver an Introduction to BPM workshop yesterday afternoon. With that out of the way, I can focus on the other speakers here, and what’s happening with Progress these days. The keynotes opened with Rick Reidy, the CEO, with a bit of history […]
Introduction to BPM Workshop at Progress Revolution
I gave a workshop on Introduction to BPM at the pre-conference day yesterday for Progress Software’s user conference, Revolution: Introduction to BPM View more presentations from Sandy Kemsley. The room was full, well over 120 people, and I’ve had a lot of good feedback from the session. As always, I could have talked all day […]
A Social Baptism for the Enterprise. Hallelujah and Amen.
About this time last month, I was undergoing a crisis of faith. Faith in what brought me to this space: the promise of what the next generation web could be and could do to change business as we know it, as well as society at large. My faith was shaken by a few ripples […]
Commentary on Pacific Crest’s SaaS Surveys and other Relevant Thoughts
A few days ago I participated in Pacific Crest’s workshop for private SaaS companies. This workshop is being held every year as part of Pacific Crest’s technology conference. In addition to the spirited discussion among SaaS company executives and investors, during the workshop Pacific Crest’s Brendan Barnicle and David Spitz presented the results of two […]
Enterprise 2.0: Seeing from the Back Forward
Okay, before I begin, a confession. I just spent 3 days at the Enterprise 2.0 2011 confab in Boston – and didn’t attend a single event that I didn’t do. But I have several excuses and I think that I’m still qualified to write what I’m about write. First, I participated in 4 events, the […]
Friday Rant: The Changing Events Landscape — Get Ready for an Evolution of the Conference Model
More than a few people on the vendor and advisory side of the house have approached me recently, questioning their participation and sponsorship of procurement, finance and shared-services conferences. A number have already begun …
Greetings, Hewlett-Packard, nice to meet you!
Last week, I attended Hewlett-Packard’s user conference, called HP Discover 2011, in Las Vegas; it was an enormous event with 10,000 on-site attendees and 800 conference sessions. At the conference, I explored themes related to business transformation, cloud, and IT success. This post highlights specific products, services, people, and issues that caught my attention. In […]
