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Confusing Outsourcing Information

Have most analysts completely given up doing research?

Have most analysts completely given up doing research?

By Phil Fersht on September 24, 2014

Authors: Phil Fersht and Ray Wang:  Industry Analysts who still give a shit (This is a collaboration and represents our individual points of view and not necessarily our employers. Oh wait, that’s us…. moving on…) We called it three years’ ago and we can now officially proclaim that the industry once known as “research” is […]

Posted in Business, Featured Posts | Tagged Analytics and Big Data, Confusing Outsourcing Information, Enterprise Irregulars, gartner, HfSResearch.com Homepage, Industry analyst, Outsourcing Heros

Great to see Gartner adopting our HfS Blueprints!

Great to see Gartner adopting our HfS Blueprints!

By Phil Fersht on August 6, 2014

Yes indeed folks – Gartner has announced it is doing its own “Blueprints research”!

Posted in Business | Tagged Business Process Outsourcing (BPO), Confusing Outsourcing Information, IT Outsourcing / IT Services

Time to stop the buzzword balderdash and become meaningful again

Time to stop the buzzword balderdash and become meaningful again

By Phil Fersht on May 27, 2014

Our industry has started to lose the plot with the amount of buzz terms spewing around

Posted in Featured Posts, Trends & Concepts | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Confusing Outsourcing Information, Enterprise Irregulars, HfS Surveys: All our Survey Posts, HfS Surveys: State of Outsourcing 2014, HfSResearch.com Homepage, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Research, Robotic Process Automation, SMAC and Big Data, The Future of Outsourcing | 1 Response

Accenture de-emphasizes the term “outsourcing” – is this the final death knell for the O word?

Accenture de-emphasizes the term “outsourcing” – is this the final death knell for the O word?

By Phil Fersht on April 7, 2014

Accenture’s dropping the term “outsourcing” from its strategy line is the most significant yet in terms of rebranding the outsourcing business

Posted in Business, Featured Posts | Tagged Accenture, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Confusing Outsourcing Information, Current Affairs, Enterprise Irregulars, Global Business Services, HfSResearch.com Homepage, HR Outsourcing, HR Strategy, Industry-specific Outsourcing, IT Outsourcing / IT Services, Outsourcing, Outsourcing Advisors, Outsourcing and Politics, Outsourcing and Technology, Outsourcing Vendors, The Future of Outsourcing | 1 Response

It’s time to de-social our lives

It’s time to de-social our lives

By Phil Fersht on July 22, 2013

I would argue that it’s actually time to “de-social” our behavior to regain the effectiveness and quality of our interactions and relationships.

Posted in Featured Posts, Trends & Concepts | Tagged Absolutely Meaningless Comedy, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Confusing Outsourcing Information, Current Affairs, Enterprise Irregulars, enterprise social networking, HfS Surveys: State of the Outsourcing 2013, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, Innovation in Outsourcing, IT Outsourcing / IT Services, Outsourcing and Politics, Outsourcing Research, PaaS, SaaS, social networking, Talent in Sourcing | 1 Response

Fooled by Forbes’ fantasy fiction?

Fooled by Forbes’ fantasy fiction?

By Phil Fersht on January 31, 2013

One issue dominating the tech-media back channels of late is publisher Forbe’s use of its column “BrandVoice” to promote blatantly various technology products, such as Oracle and SAP. “What’s wrong with advertorials?” I hear you ask.  Well, simply put, BrandVoice articles are not clearly portrayed as advertorials, such as when you read a car advertisement in the Wall […]

Posted in Featured Posts, Trends & Concepts | Tagged brandvoice, Confusing Outsourcing Information, Current Affairs, Enterprise Irregulars, Forbes, social networking

So… on which side of the fence sits Gideon Gartner?

So… on which side of the fence sits Gideon Gartner?

By Phil Fersht on July 5, 2011

So the Grandaddy of great big research, and (arguably) the founding father of today’s IT industry analyst business, Gideon Gartner, picked up on our recent post “Will the industry analyst business be dead in five years?”

Posted in Business | Tagged Confusing Outsourcing Information, Current Affairs, Enterprise Irregulars, gideon gartner, Outsourcing Heros, Outsourcing Research, Phil Fersht | 1 Response

Why I wrote that piece…

Why I wrote that piece…

By Phil Fersht on June 22, 2011

Having been blogging for over four years, I’m used to putting down my thoughts and concerns about things I care about. I normally don’t think about it too much, I just write and enjoy the banter and discussion it creates.  It’s like having a “virtual pint” with friends, peers and colleagues. So when I received […]

Posted in Business, Featured Posts | Tagged Confusing Outsourcing Information, Current Affairs, Enterprise Irregulars, Forrester Research, gartnerm idc, IIAR, Outsourcing Research, Phil Fersht, social networking, The Future of Outsourcing

Will the industry analyst business be dead in five years?

Will the industry analyst business be dead in five years?

By Phil Fersht on June 19, 2011

Love them or loathe them, analyst firms and their unique individuals stoke the emotions of many who come in regular contact with them. But are thee days of the traditional industry analyst numbered?

Posted in Business, Featured Posts | Tagged BPO, Cloud Computing, Confusing Outsourcing Information, Current Affairs, Enterprise Irregulars, IT Outsourcing / IT Services, Phil Fersht, social networking, Sourcing Change Management, The Future of Outsourcing | 1 Response

HP’s strategy:  is it plotting, or losing the plot?

HP’s strategy: is it plotting, or losing the plot?

By Phil Fersht on April 20, 2011

Unless HP is plotting a radical move to buy SAP, or some other ERP business, HP seems to be letting itself down badly – the firm needs new thinkers who can drive innovation and a new direction into the business, because right now, most industry observe…

Posted in Business | Tagged BPO, Confusing Outsourcing Information, Current Affairs, Enterprise Irregulars, hp, IT Outsourcing / IT Services, Outsourcing Vendors, sap

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