
Whats happens in India… stays in India
1) Which country, promoting its datacenter capabilities, do these fine gentlemen represent?
2) Can you identify this statesmen of the BPO industry (I’d just finished speaking, so forgive him his 40 winks…)

EDS to pay $460 million over CRM failure
System integrator, EDS, agreed to pay UK-based broadcaster British Sky Broadcasting (BSkyB) a total of £318 million ($460.3 million) to settle its lawsuit over a failed CRM project.

AntiClue: Five reasons projects fail
A wise old soothsayer once said: "The reasons for project failure are more numerous than grains of sand in the desert." Here are 5 reasons many projects don’t succeed.

Dachis Acquisition Machine Reaches the 2.0 Adoption Council
Emerging Enterprise 2.0 Consultancy the Dachis Group has just acquired The 2.0 Adoption Council. I have mixed feelings about the deal. On one hand I am happy for Susan Scrupski, fellow Enterprise Irregular and E2.0 evangelist / thought leader. On the other hand I would have preferred to see the Council remain independent – I’ve […]

The e20 Experts Corner: Shrinking to Expand
The Council frequently conducts Q&A teleconference call-ins with e20 gurus. The calls are very casual, but are always illuminating and worth the 60-minute investment for everyone who shows up. Last week’s guru Q&A was with Jeff Dachis, head of The Dachis Group here in Austin.
As I listened to Jeff’s preamble about who he was and where […]

Curse of the IT prima donna
Prima donnas — folks whose apparent skill is matched only by their poor attitude and arrogance — are a plague we tolerate only out of necessity.

Building a Lean Six Sigma and Process Excellence Culture
Not surprisingly, this conference is as much or more about the cultural aspects of LSS as the techniques and tools, and Jason Schulist of DTE Energy (a US utility company) gave a presentation on their continuous improvement journey. They’ve been at LSS for more than 10 years, starting with Kaizen in 1998, moving into Six […]

The scary side of freelancing: the inadvertent freelancer
Not every freelancer is one by choice. The economy has thrust millions into the freelance economy. Technology can help some of them but what about the inadvertent freelancer? Who’s helping them?

Career success in today’s businesses
Few firms ever really tell you how to get ahead. Even those that do often leave out some critical information. If you’re lucky enough to get a job offer these days – read this post.