Consumer Tech

Quips: #CES2014 Preview – Trends In Digital Disruption For Consumers Center Around Mass Personalization At Scale
By R "Ray" Wang on January 5, 2014
Consumer Trends Often Lead The Enterprise Space The Consumer Electronics Show begins Tuesday, January 7th, 2014 in Las Vegas. Dubbed consumer tech’s largest event, Constellation expects to see a few big things for #CES14. In fact, digital disruption is alive and well. The five forces of consumer tech: social, mobile, cloud, big data and video […]
Posted in Technology / Software | Tagged #CES14, #CES2014, 3D printing, Apps Strategy, CES, Constellation Research, Consumer Tech, Consumerization of IT, context, context marketing, Digital Business, Digital Disruption, Digital Divide, digital goods, Digital Strategy, enterprise apps, Enterprise apps strategy, enterprise software, Internet of Things, M2M, Maker movement, mass personalization, personalization, personalization at scale, Quips, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Tech Ecosystem, TV

Event Report: Day 1 At Oracle Open World 2013: The Quest For Innovation #oow13
By R "Ray" Wang on September 23, 2013
Past Oracle Open Worlds Have Disappointed Customers and Partners Let’s be frank. The past five years at Oracle Open World have disappointed even the faithful. The over emphasis on hardware marketing and revisionist history on cloud adoption bored audiences. The $1M paid advertorial keynotes had people walking out on the presenters 15 minutes into the […]
Posted in Business, Featured Posts, Technology / Software | Tagged #oow13, acquisition, Apps Strategy, Big Data, BigData, Box, Business Analytics, business intelligence, CEO, CFO, Chief Customer Officer, Chief Digital Officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, CIO, Cloud, Cloud Computing, Cloud Wars, CMO, collaboration, Constellation Research, Constellation SuperNova Awards, Consumer Tech, Consumerization of IT, Corporate Strategy, Corporate Vision, Corporate Vision And Strategy, CRM, CustExp, Customer Experience, customer experience management, CXP, Data to Decisions, Digital Business, digital marketing, Digital Marketing Transformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, event report, Exact Target, innovation, Internet of Things, IoT, Larry Ellison, mergers, Mergers And Acquisitions, oracle, Oracle 12C, Oracle E-Business Suite, Oracle Fusion Apps, Oracle Open World, R "Ray" Wang;, rwang0, social business, Software Insider, SoftwareInsider, user conference, User Experience, ux, vendor strategy

Monday’s Musings: Understand The Four Personas Of Disruptive Tech Adoption
By R "Ray" Wang on December 3, 2012
Pace of Innovation Exceeds Ability To Consume Rapid innovation, flexible deployment options, and easy consumption models create favorable conditions for the proliferation of disruptive technology. In fact, convergence in the five pillars of enterprise disruption (i.e. social, mobile, cloud, big data, and unified communications), has led to new innovations and opportunities to apply disruptive technologies […]
Posted in Trends & Concepts | Tagged #techoptimization, adoption, analytics, Apps Strategy, best practices, Big Data, BigData, Business Analytics, Business Outcomes, business strategy, change, Change Management, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Constellation SuperNova Awards, Consumer Tech, Consumerization of IT, Corporate Digital Divide, Corporate Strategy, Corporate Vision, Corporate Vision And Strategy, customer engagement, Customer Experience, customer experience management, Data to Decisions, Data2Decisions, Digital Divide, digital marketing, Digital Marketing Transformation, disruptive, Disruptive Tech Life Cycle, disruptive technologies, Disruptive technology, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, future, future of business, future of work, innovation, innovation insights, innovation labs, management strategy, Monday's Musings, next gen cio, next gen CIO's, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, next gen enterprise, next gen IT leaders, next generation, Next generation apps, organizational strategy, outcome focused, People to People, public cloud, R "Ray" Wang;, rwang0, SaaS, socbiz, social business, Social Enterprise, Social Media, social technologies, Software Insider, SoftwareInsider, technology adoption, technology budgets, Technology Optimization, User Experience, ux | 2 Responses

Event Report: Dreamforce X (#DF12) Emerges As The South By Southwest (#SXSW) For The Enterprise
By R "Ray" Wang on September 24, 2012
Dreamforce Represents The Mecca For The “Art Of The Possible” In The Enterprise Whether Salesforce.com’s flagship conference at Moscone Center was the most attended conference (~48,000) or the most registered for event (~90,000), matters not. When examined in context of the magnitude of what was accomplished, the impact of this 10th annual event transcends attendance […]
Posted in Business, Featured Posts, Technology / Software | Tagged Apps Strategy, Business Transformation, business value, Chief Customer Officer, Chief information officer, Chief Marketing Officer, Chief Sales Officer, Chief Service Officer, CIO, Cloud, Cloud Computing, Cloud Wars, CMO, Consumer Tech, Consumerization of IT, CRM, customer engagement, Customer Experience, customer relationship management, customer relationship management (CRM), customer service, df12, Dreamforce, Engagement Apps, enterprise, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, enterprise software, enterprise strategy, event report, future of work, Infor, Infor Global Solutions GmbH, Infor ION, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, next generation, Next generation apps, R "Ray" Wang;, rwang0, SaaS, socbiz, social business, Social CRM, Social Enterprise, social enterprise apps, social technologies, software as a service, Software Insider, SoftwareInsider, user conference, user event, vendor events, vendor strategy, workday | 4 Responses

The New Engagement Platform Drives The Shift From Transactions
By R "Ray" Wang on August 28, 2012
Convergence In The Five Forces Of Consumerization Of Technology Drives The Next Big Thing Social has given us the tools to connect. Mobile has given us the ability to interact any time and anywhere. Cloud delivers access points to us with a rich array of content and information. Big data provides us with the context […]
Posted in Business, Featured Posts | Tagged adobe, Amazon, Amazon EC2, Amazon Web Services, Amazon.com, apple, Apps Strategy, Atlasian, Badgeville, Box, Box.net, BPM, broadvision, BunchBall, Business Analytics, Business process, Business process management, business value, business value framework, BVF, CEO, CFO, Chief Customer Officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief Sales Officer, Chief Service Officer, CHRO, CIO, Cloud, collaboration, collaboration software, community platforms, complex event processing, Constellation Research, Consumer Tech, Consumerization of IT, context, COO, Corporate Strategy, CRM, CrowdTwist, CTO, CubeTree, CustExp, customer engagement, Customer Experience, Decision Services, Design thinking, disruptive, disruptive technologies, Disruptive technology, e20, engagement, Engagement Apps, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, erp, future of work, Gigya, GoodData, google, ibm, IBM Connections, ibm software group, Interaction History, Jive, Jive Software, Lithium Technologies, microsoft, Microsoft Office, Microsoft SharePoint, Microsoft Windows, Monday's Musings, Moxie, oracle, outcome focused, People to People, predictive, R "Ray" Wang;, role, role-based design, rwang0, salesforce.com, sap, Software Insider, SoftwareInsider, tibbr, Tibco, TideMark, yammer | 2 Responses

Event Report: CRM Evolution 2012 #CRME12
By R "Ray" Wang on August 14, 2012
CRM Continues To Evolve In A World Of Engagement The CRM industry’s major non-vendor customer focused event kicked off at the Marriott Marquis in New York from August 13th to 15th. Conversations with prospects and practitioners at the event highlighted a few emerging trends: Shift from transaction to engagement. CRM traditionally focused mostly on the […]
Posted in Trends & Concepts | Tagged Apps Strategy, B2B, B2B E-commerce, B2C, B2C E-commerce, best of breed, best practices, brand, Business Analytics, Business process management, CCM, cdi, CEP, Change Management, Chief Customer Officer, Chief Marketing Officer, Chief Sales Officer, Chief Service Officer, Cloud, Cloud Computing, cloud integration, Cloud options, CMO, complex event processing, Constellation Research, Consumer Tech, Consumerization of IT, Corporate Strategy, CRM, CRM Magazine, customer data integration, customer engagement, Customer Experience, customer experience management, Customer Hubs, customer relationship management, customer relationship management (CRM), customer service, customer service; -business, Customer Support, CXP, Engage, engagement, Engagement Apps, enterprise, enterprise applications, enterprise apps, event report, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider | 3 Responses

Event Report: Questions Every #SAPPHIRENOW Attendee Should Be Asking SAP
By R "Ray" Wang on May 13, 2012
SAP’s In The Midst Of Massive Transformation Just four years ago, nervous attendees dealt with a tumultuous global market entering financial crisis. SAP’s management team decided to raise maintenance fees to shore up its margins amidst a drought of innovation. Customers revolted en masse. Policies changed due to user group and global influencer pressure. […]
Posted in Featured Posts, Technology / Software | Tagged Apps Strategy, ASUG, ASUG365, Business Analytics, Business by Design, business intelligence, Business Objects, Business suite 7, business technology, business value framework, Chief Collaboration Officer, Chief Customer Officer, Chief information officer, Chief Marketing Officer, CIO, Cloud, Cloud Computing, Cloud options, Constellation Research, Consumer Tech, Consumerization of IT, Design thinking, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, enterprise software, enterprise strategy, event report, orlando, R "Ray" Wang;, rwang0, sapphirenow, social business, Social Business Software, software as a service, Software Insider, SoftwareInsider, user conference, user event, user group event, user group events, user groups, user strategy, vendor events, vendor strategy | 4 Responses

Five Cloud/SaaS Contract Negotiation Tips For 2012
By R "Ray" Wang on January 10, 2012
Business Leaders Often Poorly Prepared For Cloud/SaaS Contract Negotiations Business leaders often take great care in building their Cloud and SaaS strategy, only to have many of the benefits of flexibility and agility hampered by overlooking details in their cloud contracts. In conversations with over 200 cloud customers in 2011, key reasons include: A […]
Posted in Business | Tagged Apps Strategy, best practices, bill of rights, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, CMO, Constellation Research, Consumer Tech, Consumerization of IT, contract negotiations, contract strategy, CTO, deployment options, disruptive, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Irregular, enterprise software, Enterprise Software Licensee Bill of Rights, R "Ray" Wang;, software as a service, software bill of rights, software contract reviews, software licensing, software licesing and pricing, software maintenance, software ownership, software pricing, software revenue recognition rules, software trends, Tuesday's Tip | 3 Responses

Twenty-nine Protostars Recognized In The Constellation SuperNova Awards
By R "Ray" Wang on September 20, 2011
First Inaugural Awards Designed to Celebrate the Explorers, Pioneers, and Unsung Heroes Who Successfully Put Technology to Work SAN FRANCISCO, CA, September 20, 2011—Constellation Research, Inc., announces 29 Protostar winners, representing the 2011 SuperNova award semifinalists. Chosen from a pool of more than 70 applicants, these individuals are recognized as among the few that have […]
Posted in Business | Tagged Activision, AICPA, AMP Pty Ltd., API Healthcare, Aristocrat, best practices, Bordine's, BPO, brand monitoring, Business Analytics, business intelligence, business technology, business value, CEO, CFO, Chirch Global Manufacturing, Christiana Care Health System, CIO, Cloud, Cloud Computing, Cloud options, CMO, collaboration, Constellation Research, Constellation SuperNova Awards, Consumer Tech, Consumerization of IT, Core4 Research, CRM Magazine, Dell Computer, disruptive, disruptive technologies, Disruptive technology, Emerging Technologies, Enterasys, enterprise software, enterprise strategy, Fetch Technologies, Flextronics Inc., giftgaff, Gilt, Huntington Bank, innovation, innovation insights, Inteva Products, ITS, Jefferson County Colorado, Kelly Services, mobile, mobile enterprise, Preferred Unlimited, Psion, R “Ray” Wang;, R "Ray" Wang;, rwang0, Shape Corporation, social analytics, social business, Social Business Software, social commerce, Social CRM, Social Enterprise, social enterprise apps, Social Media, social media monitoring, social sales insights, social technologies, socialytics, Sony Electronics, Texas Instruments, Ultimate Software, XSP

Monday’s Musings: Balancing The Six S’s In Consumerization Of IT
By R "Ray" Wang on August 22, 2011
A Natural Equilibrium Exists Among The 6 S’s Of Enterprise Class Consumerization of IT The recent Harvard Business Review post titled, “Coming to Terms with the Consumerization of IT” (CoIT), identifies six factors for the basis of balancing enterprise class requirements. Success requires a natural equilibrium between business needs and IT requirements as evidenced (see […]
Posted in Business, Featured Posts, Technology / Software | Tagged Apps Strategy, CIO, Consumer Tech, Consumerization of IT, disruptive, disruptive technologies, Disruptive technology, enterprise strategy, innovation, R “Ray” Wang;, R "Ray" Wang;, rwang0, strategy | 1 Response