Responding in "Social Web" Time
When we talk about the impact of the social web, social business, social CRM, consumerization of IT…almost anything that has to do with the changing business environment, the topic that universally comes up is the change in people’s expectations. This applies to employees, who want a user experience for the enterprise that is as “good” […]
Number 9 Dreamforce
For a Beatles’ fan and a fan particularly of John Lennon, the number 9 has an important meaning. It has enough meaning Lennon wrote a few songs referencing it, including Number 9 Dream. Perhaps I like Number 9 Dream because it seems to be, quite literally, calling my name on the background vocal track. But […]
