Blocking and Tackling: Not Football, CRM
The discussion on “social” is painting much of the business landscape, not with a brush but with a bucket thrown at the canvas. It has become so ubiquitous, so omnipresent and omniscient, that even the New York Times, in their long running column “On Words”, had an enthused discussion on the word’s very presence in […]
Chatting (Not Chattering) About Salesforce – Part II
(This is a continuation of the analysis of what salesforce.com announced at Dreamforce 2009 last week that I started on ZDNet. If I were you, I’d go to ZDNet and read that first and then click on…
The award winning, edgiest CRM blog on the planet. T…
Compelling Compilation: Videos That Make the Case for Something
I figured I’d fling a few videos onto this page that make the case for something that touches Social CRM or the customer experience or whatever else I feel like putting up. 🙂 #1 First up, a really…
The award winning, edgiest CRM blog on the planet…
