Busy April Brings Opportunities
I read Chaucer’s Canterbury Tales in college (yes, in Middle English and no, it wasn’t that long ago) and now every April brings me back to the opening verses about spring time and renewal. This April was especially memorable in our industry and as the month has just passed I wanted to take a moment […]
CRM Idol 2012: The Second Season is Here! Cue the Music.
Okay, I’m done teasing. Without further ado, welcome to CRM Idol 2012. The submission period opens today. We are pumped and we are ready to roll this year. Without saying this to hype it (mostly), we think that this, our second season, will be more exciting and bigger than last year – and have more […]
Announcing CRM Idol 2012, Watchlist 2013 and More
I’m realizing, as I get older and, of course, wiser (heh heh), that Twitter isn’t the best place to make announcements, though it isn’t bad either. I’m not getting the response I want to a number of things and this year, I’m really anxious to get people and companies and, if you actually exist, extraterrestrials, […]
2011 Say Bye-bye!
Every year around this time I write two columns one on the year that was and another on what I expect the new year to bring. There is no methodology for this process and I believe this lack of method is important. I take a blank screen and fill it up with what has been […]
Get Satisfaction Wins CRM Idol!
I will apologize in advance for the length of this post… there is a lot to write about the journey. Back in April I read on Paul Greenberg’s ZDNet column that he was organizing a competition called CRM Idol for companies in the social CRM market space. He had pulled together an impressive roster of […]
How Do You Do.com?
We’re just a day past announcing the CRM Idol winner (GetSatisfaction) and I’m already involved in a beta for a new product, Do.com. I can already tell you that it won’t make it into next year’s CRM Idol because the sponsoring company, Salesforce.com, won’t make last year’s emerging company revenue cut of $14 million. Something […]
CRM Idol 2011 Declares Its Winners and…Guess Who Voted?
Alright, I'm not going to keep you in any kind of suspense. I'm going to let you know from the get go who won. Though please go to the CRM Idol website for more coverage of the winners.
The Winners
In the Americas – Get Satisfactio…
CRM Idol 2011: The Polls Are Now Officially Open
Okay everyone, what you see here is the 4 Americas and 3 EMEA finalist videos for CRM Idol 2011. We need you to pick the winner for each. One from America’s and one from EMEA. This is a big deal. These contestants have worked long and hard to get to the finals and long and […]
CRM Idol 2011: Now Finally It All Ends With EMEA
Given that today is the day that CRM Idol finalist videos are going to be appearing in our dropbox folder for public viewing starting on Saturday October 22, I thought I’d finish the finalist reviews with a flourish – and do all three EMEA candidates. Use these reviews for all the candidates in your deliberations. […]
CRM Idol 2011 Finalists Reviews #2 – The Americas Redux
Okay, yesterday we had the first of the two Americas finalists for your perusal. Now the last two. I’d say Slainte but that sounds ridiculous and has something to do with drinking, so I’m not saying it. However, we have two wild and crazy foxes – Stone Cobra and Get Satisfaction. Stars in their own […]
