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CRMIDOL

CRM Idol 2013: The Five finalists are here

CRM Idol 2013: The Five finalists are here

By Paul Greenberg on October 30, 2013

CRM Idol 2013 is heading into the home stretch now. The five finalists, after a long and often difficult process on an uncertain but exciting journey, have been chosen and their job, which they have to accept, is to get a video done, up and voted on by…

Posted in Business | Tagged CRM Idol, CRMIDOL, crmidol13

CRM Idol 2012: The Second Season is Here! Cue the Music.

CRM Idol 2012: The Second Season is Here! Cue the Music.

By Paul Greenberg on April 30, 2012

Okay, I’m done teasing.  Without further ado, welcome to CRM Idol 2012.   The submission period opens today.  We are pumped and we are ready to roll this year. Without saying this to hype it (mostly), we think that this, our second season, will be more exciting and bigger than last year – and have more […]

Posted in Business, Featured Posts, Technology / Software | Tagged CRM, CRM Idol, CRMIDOL

Announcing CRM Idol 2012, Watchlist 2013 and More

Announcing CRM Idol 2012, Watchlist 2013 and More

By Paul Greenberg on April 2, 2012

I’m realizing, as I get older and, of course, wiser (heh heh), that Twitter isn’t the best place to make announcements, though it isn’t bad either. I’m not getting the response I want to a number of things and this year, I’m really anxious to get people and companies and, if you actually exist, extraterrestrials, […]

Posted in Featured Posts, Technology / Software | Tagged CRM, CRM Idol, CRM Watchlist, CRMIDOL

Get Satisfaction Wins CRM Idol!

Get Satisfaction Wins CRM Idol!

By Jeff Nolan on November 9, 2011

I will apologize in advance for the length of this post… there is a lot to write about the journey. Back in April I read on Paul Greenberg’s ZDNet column that he was organizing a competition called CRM Idol for companies in the social CRM market space. He had pulled together an impressive roster of […]

Posted in Business | Tagged CRM, CRM Idol, CRMIDOL, Get Satisfaction, Social CRM

CRM Idol 2011 Declares Its Winners and…Guess Who Voted?

CRM Idol 2011 Declares Its Winners and…Guess Who Voted?

By Paul Greenberg on November 7, 2011

Alright, I'm not going to keep you in any kind of suspense.  I'm going to let you know from the get go who won. Though please go to the CRM Idol website for more coverage of the winners.
The Winners
In the Americas – Get Satisfactio…

Posted in Business, Featured Posts, Technology / Software | Tagged CRM, CRM Idol, CRMIDOL, Get Satisfaction, Social CRM

CRM Idol 2011: The Polls Are Now Officially Open

CRM Idol 2011: The Polls Are Now Officially Open

By Paul Greenberg on October 24, 2011

Okay everyone,  what you see here is the 4 Americas and 3 EMEA finalist videos for CRM Idol 2011. We need you to pick the winner for each. One from America’s and one from EMEA. This is a big deal. These contestants have worked long and hard to get to the finals and long and […]

Posted in Featured Posts, Technology / Software | Tagged CRM Idol, CRMIDOL

CRM Idol 2011: Now Finally It All Ends With EMEA

CRM Idol 2011: Now Finally It All Ends With EMEA

By Paul Greenberg on October 21, 2011

Given that today is the day that CRM Idol finalist videos are going to be appearing in our dropbox folder for public viewing starting on Saturday October 22, I thought I’d finish the finalist reviews with a flourish – and do all three EMEA candidates.  Use these reviews for all the candidates in your deliberations. […]

Posted in Featured Posts, Technology / Software | Tagged CRM Idol, CRMIDOL

CRM Idol 2011 Finalists Reviews #2 - The Americas Redux

CRM Idol 2011 Finalists Reviews #2 – The Americas Redux

By Paul Greenberg on October 20, 2011

Okay, yesterday we had the first of the two Americas finalists for your perusal. Now the last two. I’d say Slainte but that sounds ridiculous and has something to do with drinking, so I’m not saying it. However, we have two wild and crazy foxes – Stone Cobra and Get Satisfaction.  Stars in their own […]

Posted in Featured Posts, Technology / Software | Tagged CRM Idol, CRMIDOL, customer service, Get Satisfaction, PowerBuilder, salesforce.com, Service Cloud, Stone Cobra | 1 Response

CRM Idol Finals: Now for the Fun

CRM Idol Finals: Now for the Fun

By Paul Greenberg on October 19, 2011

This Friday at 6pm Eastern time, the seven CRM Idol finalists – 4 from the Americas and 3 from EMEA – will be submitting their videos that will pretty much determine who is going to be chosen the first ever CRM Idol finalist from the Americas and from EMEA. There is a lot at stake […]

Posted in Featured Posts, Technology / Software | Tagged Assistly, CRM Idol, CRMIDOL, crowd factory, EMEA, Get Satisfaction

Our Work is Done Here, Right?

Our Work is Done Here, Right?

By Denis Pombriant on September 14, 2011

The recently concluded Dreamforce conference in San Francisco might have been the most successful CRM conference ever.  That’s not hyperbole.  I have been at some major events in the last ten years that rival this year’s Dreamforce.  For instance, whenever Siebel had a user conference that was also major.  But a lot has happened since […]

Posted in Technology / Software, Trends & Concepts | Tagged #DF11, benioff, CRM, CRM Idol, CRMIDOL, Dreamforce, Paul Greenberg, salesforce, salesforce.com, technology

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