By R "Ray" Wang on December 10, 2014
The IBM-Apple Partnership Achieves First Milestones On December 10th, IBM and Apple announced the first wave of industry-specific enterprise solutions as part of the IBM MobileFirst for iOS applications. In a meeting with Fred Balboni, IBM’s general manager of the Apple partnership; and Jeremy Butcher, Apple Marketing and Strategy, Constellation received an update on the […]
Posted in Featured Posts, Technology / Software | Tagged #techoptimization, 2014, application development, Apps Strategy, Architecture, best practices, Business Transformation, BYOD, Chief Customer Officer, Chief Digital Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, CHRO, CIO, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Customer Experience, CXO, CXP, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise mobile, Enterprise Mobile Management, enterprise software, enterprise strategy, five generations of mobile, future of work, mass personalization, Mass Personalization At Scale, mobile, Mobile Biz, mobile device management, mobile enterprise, Mobile Management, Mobile OS, Mobile strategy, mobility, Monday's Musings, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Technology Optimization, user strategy, vendor strategy |
By Michael Fauscette on December 2, 2014
In part one of this series we looked at big data and transforming it into smart data, or data that is contextual, relevant and delivered to the right people / person at the right time. One of the other interesting and growing use cases in the business use of data is something called small data. […]
Posted in Featured Posts, Technology / Software | Tagged Apache Hadoop, Beowulf cluster, Big Data, CRM, Customer, Customer Experience, CX, data, data2action, decision systems, Distributed computing, enterprise, mapreduce, marketing, Open source, sales, sense and respond, small data, smart data, socbiz, supercomputer
By Sameer Patel on October 16, 2014
The distinction between Geoffrey Moore’s Systems of Record and Systems of Engagement concepts is a hot topic amongst organizational leaders today. A quick primer, courtesy Wikipedia: Whilst a system of record (SOR) is the authoritative data source for a given data element (e.g. CRM, ERP and Supply Chain Management), systems of engagement (SOE) “focus on people, not processes”. Texting, Twitter, […]
Posted in Featured Posts, Technology / Software | Tagged Customer Experience, Customer Interaction and SocialCRM, Digital Transformation, Geoffrey Moore, Network of Record, Online Communities, Paul Greenberg
By R "Ray" Wang on September 29, 2014
Oracle Intends To Dominate Cloud From Silicon To Software Amidst a packed standing room only crowd at Moscone North, Founder, Executive Chairman, and CTO, Larry Ellison took to the stage to clarify Oracle’s company and cloud strategy. Key points from his keynote include how Oracle is: Committing to full upward compatibility of all its database, […]
Posted in Business, Featured Posts | Tagged #oow14, analytics, Apps Strategy, Big Data, Big Data Business Models, BigData, bring-your-own-device, Business Analytics, CDO, CEO, CFO, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud BPO, Cloud Computing, Cloud options, Cloud Wars, CMO, CoIT, CoIT and the New CSuite, Constellation Research, Customer Experience, customer experience management, CXM, CXO, data streaming, Data to Decisions, Database, DBaaS, Digital Transformation, digitaltransformation, Engineered systems, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, erp, event report, future of work, middleware, nalytics, Next Gen CXP, NextGenCXP, OOW, Oracle Fusion Apps, Oracle Fusion Middleware, Oracle Open World, Oracle Partner Network, Quips, R "Ray" Wang;, rwang0, Software Insider, Software Vendors, SoftwareInsider, user conference, user event, vendor strategy
By R "Ray" Wang on September 29, 2014
Frictionless Signatures Key To Matrix Commerce Success On September 16th, 2014, Adobe EchoSign announced native mobile e-signature capability for iOS and Android devices. While EchoSign has been in the cloud for some time, the native capability in mobile allows over 37 million users to send documents for signature, receive e-signatures, e-sign documents, and track documents. […]
Posted in Technology / Software | Tagged adobe, Adobe Echosign, Apps Strategy, bring-your-own-device, Chief Customer Officer, Chief Digital Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Technology Officer, CHRO, CIO, Cloud, CMO, Constellation Research, Consumerization of IT, CustExp, Customer Experience, CXM, CXO, Cyber security, digital, Digital Business, digital commerce, Digital Disruption, digital goods, Digital identity, Digital signatures, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, E-Commerce, e-Signature, echosign, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Identity, Identity management, Identity Systems, Matrix Commerce, News Analysis, Next Generation Customer Experience, NextGen, order management, order management cycle, order to cash, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on September 28, 2014
Oracle Doubles Down On Cloud Messaging Amidst A World Shifting To Digital Transformation Over 60,000 physical attendees from 145 countries gather in San Francisco for the 2014 Oracle Open World. In addition, Oracle expects 2.1 million online attendees to join the live stream of one of the largest events in enterprise software. Amidst the […]
Posted in Business, Featured Posts | Tagged #oow14, analytics, Apps Strategy, Big Data, Big Data Business Models, BigData, bring-your-own-device, Business Analytics, CDO, CEO, CFO, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud BPO, Cloud Computing, Cloud options, Cloud Wars, CMO, CoIT, CoIT and the New CSuite, Constellation Research, Customer Experience, customer experience management, CXM, CXO, data streaming, Data to Decisions, Database, DBaaS, Digital Transformation, digitaltransformation, Engineered systems, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, erp, event report, future of work, middleware, nalytics, Next Gen CXP, NextGenCXP, OOW, Oracle Fusion Apps, Oracle Fusion Middleware, Oracle Open World, Oracle Partner Network, R "Ray" Wang;, rwang0, Software Insider, Software Vendors, SoftwareInsider, user conference, user event, vendor strategy
By R "Ray" Wang on September 15, 2014
Employer Branding Comes of Age On September 12th, Glassdoor kicked off its Employer Branding Summit in San Francisco at the Hotel Nikko. Social recruiting, employer branding, and talent acquisition pros gathered to hear how branding impacts the recruiting landscape. Robert Hohman, CEO of Glassdoor welcomed the audience to set the stage (see Figure 1). […]
Posted in Business | Tagged #GDSummit, #hrtechconf, Apps Strategy, brand, branding, customer engagement, Customer Experience, employee branding, employer branding, engagement, Engagement Apps, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event report, future of work, Glassdoor, HR, HR Tech, Human Capital Management, Human resources, marketing, R "Ray" Wang;, rwang0, Smashfly, social recruiting, Software Insider, SoftwareInsider, talent acquisition, talent management, vendor strategy
By R "Ray" Wang on August 28, 2014
New Discovery Advisor Solution To Help Researchers Answer The Tough Problems Never Answered Before On August 28th, 2014 at the Museum of Art and Design in New York City, The IBM Watson group launched Discovery Advisor. Mike Rhodin, SVP of IBM’s Watson Group, welcomed the audience to the Age of Discovery (see Figure 1). In […]
Posted in Featured Posts, Technology / Software | Tagged Age of Discovery, analytics, Apps Strategy, Augmented Humanity, BI, Big Data, Big Data Business Models, BigData, business intelligence, CDO, CFO, Chief Collaboration Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, clinical trial management software, Cloud, Cloud Computing, CMO, Cognitive Computing, Constellation Research, CTO, Customer Experience, data quality, Data to Decisions, Decision Management, Decision Services, digital, Digital Business, Digital Disruption, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, discovery, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, ibm, IBM Watson, mike rhodin, MIT Sloan School of Management, News Analysis, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on August 14, 2014
Infor Acquires SalesLogix To Expand Vertical CRM Footprint On August 14th, New York City headquartered, enterprise software giant, Infor, announced the intent to acquire the assets of Scottsdale AZ, Saleslogix for an undisclosed sum. For those keeping track of CRM history, Saleslogix was last owned by Sage Group and sold off to Swiftpage, an […]
Posted in Business, Featured Posts | Tagged acquisition, acquisitions, Amazon, Amazon Web Services, Apps Strategy, Chief Customer Officer, Chief information officer, Chief Marketing Officer, CIO, Cloud, Cloud Computing, Cloud suites, CMO, Constellation Research, CRM Magazine, CustExp, Customer Experience, customer relationship management, customer relationship management (CRM), customer service, CXM, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Infor, Infor CRM, Infor ION, mergers, Mergers And Acquisitions, mobile, mobility, News Analysis, R "Ray" Wang;, rwang0, Saleslogix, Software Insider, SoftwareInsider, Swiftpage, vendor strategy
By Steve Mann on July 1, 2014
My wife and I like to dance. I admit it. Typcially, we’re 20 years older than most of the patrons in the clubs that we go to though. She – typically to Rock… me too, although I am a big fan of swing dancing and love Midsummer Night Swing @ Lincoln Center. But last week […]
Posted in Business, Featured Posts | Tagged Customer Experience
