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customer information systems

Are utility companies ready for full smart grids?

Are utility companies ready for full smart grids?

By Tom Raftery on April 16, 2010

In the Smart Grid Heavy Hitters video interview series I have been publishing here on GreenMonk, one of the questions I ask all interviewees is, “What is a Smart Grid?” Almost all the interviewees talk about an infrastructure capable of full end-to-end, two-way communications. That is, communication from utilities down to the appliance level in-home, […]

Posted in Trends & Concepts | Tagged customer care, customer information systems, Energy, energy utility, greenmonk, Public utility, smart appliance, smart grid, smart meter, utilities | 1 Response

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