By R "Ray" Wang on December 23, 2014
Digital Strategy From The Analysts At Constellation Research Constellation’s year end checklist offers suggestions designed to enable you to take control of your digital strategy in 2015. Consider these actions to ensure you dominate digital disruption in the new year. 1. Matrix Commerce: Scrub your data By Guy Courtin When it comes to Matrix Commerce, […]
Posted in Business, Featured Posts | Tagged 2015, Apps Strategy, Augmented Humanity, Authentic, Authentic Business, best of breed, best practices, Big Data, Big Data Business Models, BigData, bring-your-own-device, Business Analytics, business strategy, Business Transformation, BYOD, CEO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, Cloud options, CMO, CoIT, CoIT and the New CSuite, collaboration, collaboration software, Constellation Research, Corporate Strategy, CTO, CustExp, customer engagement, Customer Experience, customer service, Customer Support, CXM, CXO, CXP, Data to Decisions, Data2Decisions, digital, Digital Business, digital commerce, Digital Disruption, Digital DNA, Digital identity, digital marketing, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, E-Commerce, e-Signature, early adoptions, engagement, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, enterprise strategy, future of work, HR, innovation, IT Strategy, journey maps, marketing, Marketing Automation, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, Next generation apps, Privacy, Privacy Rights, Private Cloud, Private Clouds, public cloud, R "Ray" Wang;, rwang0, safety, safety and privacy, Software Insider, SoftwareInsider, strategy, supply chain, trends, User Experience, user strategy, vendor strategy
By R "Ray" Wang on September 18, 2014
The Importance of Addressing the Unknown Here’s a question: why, with the growing number of IoT “experts” in the field, are there unanswered fundamental questions about IoT? It seems that in the excitement over the potential of IoT, industry experts and their audiences have glossed over some basic details regarding how, exactly, IoT will work. […]
Posted in Technology / Software | Tagged Apps Strategy, Big Data, Big Data Business Models, BigData, Data to Decisions, Data2Decisions, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Internet of Things, IoT, R "Ray" Wang;, rwang0, Sensor and Analytic Ecosystems, Software Insider, SoftwareInsider, vendor strategy, VMware, Webinar
By R "Ray" Wang on May 12, 2014
Ten Enterprise Software Events To Check Out And Follow The Week of May 12th, 2014 The Monday after Mother’s day was traditionally the week of the America’s SAP User Group and SAP’s big show, SAPPHIRENOW. However, this year the 20,000 plus attendee and over 250 partner sponsored show moved to June 2nd in order to […]
Posted in Business, Featured Posts | Tagged #Collective14, #CSODConf, #customersuccess, #Hub2014, #ITRTrend, #IW14, #MSTechED, #NSW14, #PulseConf2014, #smartercommerce, Anaplan, Apps Strategy, CDO, CEO, CFO, CIO, CMO, CoIT, CoIT and the New CSuite, Constellation Research, Consumerization of IT, COO, Cornerstone On Demand, CTO, CustExp, customer experience management, Customer success, Customer Success Management, CXM, CXP, Data to Decisions, Data2Decisions, Digital Business, digital marketing, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, future of work, ibm, IBM Smarter Commerce, Informatica, Informatica World, ITR Japan, Matrix Commerce, Medallia, microsoft, Microsoft TechEd, Monday's Musings, netsuite, NewsGator, next gen, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, Next Generation Customer Experience, NextGen, R "Ray" Wang;, rwang0, SaaS, sap, SAPPHIRE, sapphirenow, Sitrion, Sitrion Collective, Software Insider, SoftwareInsider, Technology Optimization, user conference, user event, vendor events, vendor strategy
By R "Ray" Wang on May 3, 2014
Customers Celebrate Success With Customer Experience Management (CXM) Around 450 customer experience professionals gathered at the Fontainebleau Miami Beach resort at Clarabridge’s Customer Connections Event April 28th to April 30th, 2014. The event brought together professionals passionate about best practices, trends, and techniques in improving customer experience management. Key customers at the event include major […]
Posted in Business | Tagged #c3Rocks14, 2014, acquisition, acquisitions, Alliances, analytics, Apps Strategy, Big Data, Big Data Business Models, BigData, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief Marketing Officer, CIO, Clarabridge, CMO, Constellation Research, context, CRM, CustExp, Customer Experience, customer experience management, customer relationship management, customer service, Customer Support, CXM, CXO, CXP, Data to Decisions, Data2Decisions, Digital Business, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, event report, feedback management, Market Metrix, mass personalization, Mass Personalization At Scale, partnerships, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Sysomos, user event, vendor strategy
By R "Ray" Wang on January 13, 2014
IBM Launches New Business Group In New York’s Silicon Alley On January 9th, 2014, on top of 51 Astor Place (i.e. World Trade Center Building 4), IBM CEO Ginny Rommety and long time veteran, but newly minted, IBM Watson Group Senior Vice President Michael Rhodin, announced IBM’s commitment to putting an entire business unit around […]
Posted in Business | Tagged Apps Strategy, Augmented Mentality, Business Analytics, business intelligence, business technology, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief HR Officer, Chief information officer, CHRO, CIO, Cloud, Cognitive Computing, CoIT, Constellation Research, Data to Decisions, data visualization, Data2Decisions, Digital Business, Digital Disruption, Digital Strategy, DigitalBiz, disruptive, disruptive business models, disruptive technologies, Disruptive technology, early adopters, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise class, enterprise software, enterprise strategy, Ginny Rommety, Healthcare, ibm, IBM Watson, mike rhodin, News Analysis, R "Ray" Wang Apps Strategy, R "Ray" Wang;, Retail, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on January 12, 2014
Retails Big Show Transformed For 2014 Over 29,000 people are expected to gather at the National Retail Federation’s big show (NRF) this Sunday, January 11th, 2014, in New York City. #NRF14 brings the intersection of new retail business models, products, store concepts, technology, society, and culture together! A few big trends emerge based on conversations […]
Posted in Business | Tagged analytics, Apps Strategy, B2B, B2B E-commerce, B2C, B2C E-commerce, Big Data, BigData, business intelligence, business strategy, Business Transformation, Chief Digital Officer, Chief HR Officer, Chief Marketing Officer, Chief People Officer, Chief Sales Officer, CHRO, CMO, commerce, Constellation Research, customer engagement, Customer Experience, CXP, Data to Decisions, Data2Decisions, Digital Business, Digital Disruption, DigitalBiz, ECommerce, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, HR, HR Tech, Human Capital Management, Human resources, Jacob K. Javitz, Matrix Commerce, National Retail Federation, new york, Quips, R "Ray" Wang;, Retail, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on January 7, 2014
Verint Adds to Vovici and Contact Center Assets To Expand Customer Engagement Offerings On January 6th, Melville, NY based Verint® Systems announced a $514M intent to acquire Sunnyvale, CA, KANA Software. Verint is a software vendor with a core in analytical software. Verint’s core offerings provide enterprise intelligence and security intelligence. The acquisition is significant […]
Posted in Business | Tagged $KANA, acquisition, acquisitions, Admiral, American Greetings, analytics, Apps Strategy, Avon, Bank Leumi, Barclays, Big Data, BigData, Broward County, business intelligence, Capital One, Carglass, Chase, Chesire West and Chester, Chief Customer Officer, Chief Digital Officer, Chief Marketing Officer, Chief Service Officer, CIO, Citigroup, City of Boston, City of San Antonio, City of South Perth, City of Staffordshire, City of Toronto, Cloud, Comcast, Conrad, Constellation Research, Contact Center, Cox, CRM, CustExp, customer engagement, Customer Experience, customer experience management, customer relationship management, customer service, CXP, Data to Decisions, Data2Decisions, Digital Business, Digital Disruption, Domestic and General HSBC, EFM, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Feedback Management, enterprise software, enterprise strategy, Foot Locker, Hanes Brands, Hyatt, ikea, ING, JCPenney, Kana Software, Macy's, Martha Stewart, mergers, Mergers And Acquisitions, News Analysis, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, o2, Priceline.com, Quest, R "Ray" Wang;, Redcats, rwang0, Sears, social business, Social CRM, Software Insider, SoftwareInsider, Standard Bank, Starwood, Talk Talk Group, Telekom Austria, Telus, Time Warner Cable, Tracfone, UK HM Revenue and Customs, USPS, vendor strategy, Verint, VHI, Virgin Mobile, VOC, vodafone, Voice of the Customer, Vovici, walmart
By R "Ray" Wang on November 18, 2013
Salesforce Seeks To Tackle Digital Business At Dreamforce Over 125,000 virtual and physical registrants descend on San Francisco the week of November 17th for Dreamforce 13, a future of technology meets SXSW event. One day in advance of the largest enterprise software event of its kind, Salesforce.com announces Salesforce 1 (see Figure 1). The Salesforce […]
Posted in Featured Posts, Technology / Software | Tagged Apps Strategy, Big Data, BigData, Box, Business Analytics, business disruption, business impact, Business Outcomes, Business Transformation, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief information officer, Chief Marketing Officer, Chief Sales Officer, CIO, Cloud, CMO, CoIT, Concur, Constellation Research, CRM, CustExp, customer engagement, Customer Experience, customer experience management, customer relationship management, CXP, Data to Decisions, data visualization, Data2Decisions, df12, df13, Digital Business, Digital Strategy, disruptive, disruptive technologies, Disruptive technology, DocuSign, Dreamforce, dropbox, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, eVariant, Evernote, Exact Target, FileBoard, Financialforce, force.com, Force.com platform, heroku, hp, innovation, kenandy, linkedin, Marc Benioff, mobile, mobile enterprise, News Analysis, Next generation apps, R "Ray" Wang;, rwang0, salesforce.com, ScanBizCards, servicemax, socbiz, social business, Social Media, Software Insider, SoftwareInsider, TAS group, user conference, vendor events, vendor strategy, workday, Xactly |
By R "Ray" Wang on November 6, 2013
Market Leaders and Fast Followers Prepare for Digital Business In 2014 Conversations at Constellation’s Connected Enterprise last week validate a larger trend in the market place. The audience of 220+ early adopters with 75% representing line of business and 25% in IT highlighted the convergence of the five forces of consumerization described in 2009 and […]
Posted in Business | Tagged Apps Strategy, B2B, B2C, Big Data, BigData, Business Analytics, Business Outcomes, business strategy, Business Transformation, CDO, CEO, CFO, Chief Digital Officer, Chief information officer, Chief Marketing Officer, CIO, Cloud, CMO, CoIT, Constellation Research, Consumerization of IT, context, Corporate Strategy, CTO, CustExp, Customer Experience, Data to Decisions, Data2Decisions, Design thinking, digital marketing, Digital Marketing Transformation, Digital Strategy, disruptive, disruptive business models, disruptive technologies, Disruptive technology, early adopters, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, future of business, innovation, Leadership, mobile, mobile enterprise, mobility, Monday's Musings, p2p, People to People, R "Ray" Wang;, rwang0, social business, Social Media, Software Insider, SoftwareInsider, Video |
By R "Ray" Wang on July 15, 2013
Seeking The Rebels – Pioneers, Early Adopters, and Thought Leaders Since I started Constellation Research in 2010, we have had a single mission – serve the market leaders and fast followers. Yet, finding these market leaders and fast followers was no easy task. These folks shrugged off the legacy analyst firms as they failed to […]
Posted in Business | Tagged analyst event, analyst relations, analyst strategy, Awards, business technology, Constellation Research, Constellation SuperNova Awards, Customer Experience, customer experience management, Data to Decisions, Data2Decisions, disruptive, disruptive technologies, Disruptive technology, early adoptions, enterprise software, enterprise strategy, Fast Followers, management strategy, Monday's Musings, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider
