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Disrupting Today's Workplace - Part Three

Disrupting Today’s Workplace – Part Three

By Michael Fauscette on July 14, 2014

Technology is one part of the impetus for change in the workplace and has historically been a lever in major transitions like the one we’re currently experiencing. There are new technologies like mobile, cloud and social that are a big part of this change of course, but there are some other specific technologies that are […]

Posted in Featured Posts, Trends & Concepts | Tagged AI, Artificial intelligence, Cognitive Computing, decision support, disruptwork, FoW, future of work, Jeopardy, Watson, work

Enterprise Social Networks, Building the Collaborative Enterprise

Enterprise Social Networks, Building the Collaborative Enterprise

By Michael Fauscette on May 31, 2012

Tools that support social business initiatives fit into several different software categories / markets. Social business is a very broad term that includes all the enterprise social activities, internal and external. I find that often people understand a single perspective…

Posted in Featured Posts, Technology / Software | Tagged CEM, collaboration, communication, decision support, enterprise, ESN, SCRM, socbiz, social business, systems | 2 Responses

Why are Businesses Implementing Social Software?

Why are Businesses Implementing Social Software?

By Michael Fauscette on October 25, 2010

We recently conducted a social business adoption survey, our second this year, and in reviewing the results we’re seeing some very exciting patterns emerge. My colleague, Erin Traudt, who manages the enterprise collaboration and social solutions practice in my group is doing a three part series on our IDC group blog on the whole survey […]

Posted in Featured Posts, Trends & Concepts | Tagged adoption, analytics, decision support, e2.0, predictive, SCRM, social business, socialytics | 5 Responses

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