• Home
  • Blog
  • Who We Are
  • Contact
  • Sponsors
Enterprise Irregulars
Smart Thinking for the Smart Enterprise
  • Featured Posts
  • Business
  • Technology / Software
  • Trends & Concepts
  • Startup Lessons

Digital Business

News Analysis: Celonis Launches Ecosystem Management System

News Analysis: Celonis Launches Ecosystem Management System

By R "Ray" Wang on December 14, 2020

Eliminating System Complexity Is Celonis’ Number One Priority On October 14th, 2020, Co-CEO and Co-Founder, Alexander Rinke, kicked off its Ecosystem Summit and showcased its new Execution Management System (EMS).  The goal is to improve an enterprise’s execution capacity by simplifying complex processes.  Celonis defines execution capacity as the ability to get things done over […]

Posted in Technology / Software | Tagged 2020, acquisition, acquisitions, AI, ambient experience, ambient experiences, Apps Strategy, Artificial intelligence, business graph, CDO, Celonis, CEO, Chief AI Officer, Chief Analytics Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Strategy Officer, Chief Technology Officer, CHRO, CIO, Cloud, CMO, Constellation Research, COO, CTO, Customer Experience, digital, Digital acceleration, Digital Business, Digital Disruption, digital feedback loops, Digital Transformation, DigitalBiz, digitaltransformation, disruptive business models, dynamic feedback loops, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event driven architectures, events, excecution management system, execution capacity, Integromat, mergers, Mergers And Acquisitions, microservices, News Analysis, personalization at scale, precision decisions, process mining, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy

News Analysis: ServiceNow Gets Serious About AI With Element AI Acquisition

News Analysis: ServiceNow Gets Serious About AI With Element AI Acquisition

By R "Ray" Wang on December 8, 2020

Joint post with my colleague Holger Mueller (@holgermu) Element AI Takes Workflow to the Autonomous Level for ServiceNow On November 30th, ServiceNow announced an estimated $510 million acquisition of Montreal, Canada based startup, Element AI.  Co-founded by Dr. Yoshua Bengio, a 2018 winner of the Turing Award, Nicolas Chapados. and Jean-François Gagné in 2016, the […]

Posted in Business | Tagged 2020, acquisition, acquisitions, AI, ambient experience, ambient experiences, Apps Strategy, Artificial intelligence, business graph, CDO, CEO, Chief AI Officer, Chief Analytics Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Strategy Officer, Chief Technology Officer, CIO, Cloud, CMO, Constellation Research, COO, CTO, Customer Experience, digital, Digital acceleration, Digital Business, Digital Transformation, disruptive business models, Dr. Yoshua Bengio, dynamic feedback loops, Element AI, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event driven architectures, events, Jean-François Gagné, mergers, Mergers And Acquisitions, microservices, Montreal, News Analysis, personalization at scale, precision decisions, R "Ray" Wang;, rwang0, servicenow, Software Insider, SoftwareInsider, vendor strategy

News Analysis: Apple Brings New Post Pandemic Solutions To Remote Learning

News Analysis: Apple Brings New Post Pandemic Solutions To Remote Learning

By R "Ray" Wang on June 3, 2020

K-12 Education Market Faces New Requirements The latest CDC guidelines highlight the major challenges administrators and educators have for reopening schools.   The general principle – the more interactions, the longer interactions, the higher the risk of #COVID-19 spread. The CDC states that the risk of COVID-19 spread increases in school settings as follows: Lowest Risk: […]

Posted in Featured Posts, Technology / Software | Tagged #PostPandemic, #PostPandemicPlaybook, 2020, ambient experiences, apple, Apple Education, Apple Schoolwork, Artificial intelligence, best practices, big tech, CDO, CEO, change agents, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Technology Officer, CIO, Cloud, CMO, Constellation Research, COO, Coronavirus, COVID-19, Crowdsourcing, CTO, Customer Experience, digital, Digital acceleration, Digital Business, Digital Transformation, Digitize channels, disruptive business models, enterprise software, Future of 2020, global pandemic, Health and Safety, K-12 education, Mental health support, News Analysis, personalization, personalization at scale, Post Pandemic Playbook, public health, R "Ray" Wang;, remote learning, Reskilling and retraining, rwang0, Social injustice, Software Insider, SoftwareInsider, vendor strategy, work from home

News Analysis: Salesforce Commerce Cloud Quick Start Addresses Post Pandemic Requirements

News Analysis: Salesforce Commerce Cloud Quick Start Addresses Post Pandemic Requirements

By R "Ray" Wang on May 25, 2020

Contactless, Direct To Consumer, Buy Online Pickup Anywhere, Automation, and Subscription Ready Drive Post Pandemic Response Matrix Commerce analyzes the disruptive pressures influencing the commerce paradigm. Commerce faces rapidly changing business models and new payment options that are often misunderstood and poorly integrated. Matrix commerce (TM) means the fusing of demand signals and supply chains […]

Posted in Featured Posts, Technology / Software | Tagged #PostPandemic, #PostPandemicPlaybook, 2020, Accelerate payments, AI, ambient experiences, analytics, Artificial intelligence, automation, autonomous, B2B, B2B E-commerce, B2C, B2C E-commerce, best practices, big tech, Business continuity planning, CDO, CEO, change agents, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CIO, Cloud, Cloud push, CMO, commerce, Commerce Cloud, Constellation Research, contactless commerce, COO, Coronavirus, COVID-19, Crisis Communications, Crowdsourcing, CTO, Customer Experience, cybersecurity, Demand planning, digital, Digital acceleration, Digital Business, digital commerce, digital monetization, Digital Transformation, Digitize channels, direct to consumer, direct to consumer. pricing optimization, disruptive business models, Diversify supply chains, dynamic feedback loops, E-Commerce, enterprise, enterprise applications, enterprise apps, enterprise software, event driven architectures, events, Future of 2020, Gig economy capacity, global pandemic, Health and Safety, Marketing Automation, Matrix Commerce, Mental health support, microservices, open vs closed, Perception and communications, personalization, personalization at scale, Post Pandemic Playbook, precision decisions, Privacy, Privacy Rights, property right, public health, R "Ray" Wang;, Resiliency, Reskilling and retraining, rwang0, safety, salesforce.com, Social injustice, Software Insider, SoftwareInsider, subscription business models, Trust is THE currency, US vs China, vendor strategy, work from home, Work from home policies, World Economic Forum

Monday’s Musings: Inside The Five Levels Of Autonomous Enterprises

Monday’s Musings: Inside The Five Levels Of Autonomous Enterprises

By R "Ray" Wang on March 22, 2020

Cognitive Apps Power The Future Of Autonomous Enterprises Cognitive applications run mission-critical business systems in a continuous, self-driving, self-learning, auto-compliant, self-securing, and self-healing approach.  These AI driven systems intelligently automate transactional systems and processes such as campaign to lead, order to cash, procure to pay, incident to resolution, concept to market, and hire to retire.  […]

Posted in Business, Featured Posts, Startup Lessons, Technology / Software, Trends & Concepts | Tagged 2020, Aera Technology, AI, Apps Strategy, Artificial intelligence, Auditoria.ai, autonomous decade, autonomous enterprises, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, CISO, Cloud, Cloud Computing, CMO, cognitive apps, Cognitive Computing, cognitive reckoning, Constellation Research, COO, CTO, CXO, Data Driven, data driven digital network, digital, Digital Business, Digital Transformation, Docker, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, GANS, google, Infosys Live Enterprise, IT budgets, it Services, IT services firms, IT Strategy, Monday's Musings, neural networks, R "Ray" Wang;, Research Report, Royole, rwang0, Software Insider, SoftwareInsider, vendor strategy

Event Report: Retailers Navigate Exponential Tech Amidst New Business Model Shifts #NRF2019

Event Report: Retailers Navigate Exponential Tech Amidst New Business Model Shifts #NRF2019

By R "Ray" Wang on January 19, 2019

Retail Innovation Continues To Improve As Budgets And Margin Grow Over 40,000 attendees gathered at Jacob Javitz convention center in New York City for the annual big show (see Figure 1.) The show kicked off with a keynote from BJ’s Wholesale Club Chairman, President, and CEO Chris Baldwin. Chris conveyed the impact of retail on […]

Posted in Business, Featured Posts, Trends & Concepts | Tagged #NRF2019, 2019, Apps Strategy, best practices, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, Cloud, Cloud Computing, CMO, Constellation Research, COO, CRM, Digital Business, Digital Disruption, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event report, experience management, google, google cloud platform, growth, innovation, jump start growth, Leadership, microsoft, Microsoft Azure, National Retail Federation, R “Ray” Wang;, rwang0, Software Insider, SoftwareInsider, The Big Show, trends

Research Report: Improving Go-to-Market Results with Constellation’s ACF

Research Report: Improving Go-to-Market Results with Constellation’s ACF

By R "Ray" Wang on January 16, 2019

Apply the Account Categorization Framework to Succeed in Account-Based Strategies An account-based strategy model needs to focus on re-establishing relationships. With a very-well-defined list of business-to-business contacts, the go-to-market strategy requires a disciplined approach to re-engage with customers. Unfortunately, most field organizations are saddled with tech-laden complexity. Constellation Research suggests that clients put human relationships […]

Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged account based strategy, account categorization framework, Apps Strategy, best practices, Business Transformation, C-Suite, CDO, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, CMO, Constellation Research, COO, CRM, Digital Business, Digital Disruption, digital marketing, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, experience management, growth, innovation, jump start growth, Leadership, R “Ray” Wang;, Research Report, rwang0, sales, sales effectiveness, sales strategies, Software Insider, SoftwareInsider, trends, vendor strategy

Research Report: What's Top Of Mind From SAP Customers

Research Report: What’s Top Of Mind From SAP Customers

By R "Ray" Wang on December 20, 2017

Relevance And Value Lead The Inquiries About SAP From the criticism about indirect access to SAP Leonardo, the 2017 SAP landscape has been both gut-wrenching and transformational for clients. Rounded out by conversations at Americas’ SAP Users’ Group (ASUG), SAP Australia User Group (SAUG) and UK and Ireland SAP User Group (UKISUG) events, the top […]

Posted in Business, Featured Posts, Technology / Software | Tagged 017, AI, anticipatory analytics, Apps Strategy, Artificial intelligence, Augmented Humanity, Big Ideas, BigData, Business Transformation, cadence, CDO, CEO, CEP, channels, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Marketing Officer, Chief Revenue Officer, Chief Sales Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, CMO, Cognitive Computing, cognitive reckoning, collaboration, Constellation Research, content, context, CTO, CustExp, Customer Experience, customer experience management, CX, Data Driven, data governance, data stewardship, Data to Decisions, digital, Digital Business, digital commerce, Digital Disruption, digital marketing, Digital Marketing Transformation, Digital Transformation, DigitalBiz, digitaltransformation, disrupting digital, Disrupting Digital Business, E-Commerce, engagement, Engagement Apps, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, machine learning, Mass Personalization At Scale, Matrix Commerce, Monday’s Musings, personalization, personalization at scale, R “Ray” Wang;, Research Report, rwang0, Software Insider, SoftwareInsider, value exchange | 1 Response

Today’s CMO’s Need a Swift Kick in the Bu… Digital

Today’s CMO’s Need a Swift Kick in the Bu… Digital

By Steve Mann on July 31, 2015

“I don’t want to belong to any club that would accept me as one of its members.”
Yet here I am, a member of the Don’t Do a Good Enough Job Selling the Value of Marketing club.

Posted in Business, Featured Posts | Tagged Business Insights, CMO, Digital Business, digital marketing, mobile, social business

Research Preview: Enterprise Healthcare Management (EHM) Market Overview

Research Preview: Enterprise Healthcare Management (EHM) Market Overview

By R "Ray" Wang on February 20, 2015

  Enterprise Healthcare Management Comes Of Age Enterprise healthcare management (EHM) technology is a category of software that incorporates analytics into the typical employer-provided healthcare solution. EHM enables employers to maximize their healthcare investments by improving the delivery of healthcare for employees, and identifying previously unknown opportunities uncovered by data. Enterprise healthcare management will help […]

Posted in Featured Posts, Technology / Software | Tagged 2015, Apps Strategy, benefits, best practices, CFO, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief People Officer, CHRO, CIO, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Digital Business, Digital Transformation, DigitalBiz, digitaltransformation, EHM, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Healthcare Management, enterprise software, future of work, HR, HR Tech, Human Capital Management, Human resources, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy

Next »

feed mail facebook twitter linkedin

Partner Posts

zoho logo
  • ProTips: 4 pointers to leverage WhatsApp for customer communication
  • Why send transactional emails?
  • Go paperless this Earth Day!
  • Zoho Recruit ranks in “Top 8 Staffing Agency Software Solutions” by SoftwareSelect Reviews
  • How to show appreciation to your employees
  • Top 5 HR strategies for small businesses
  • How to promote gender equality in your organization

EI Tweets

My Tweets

Popular Posts

  • The Top 20 Machine Learning Startups To Watch In 2021
  • The Top 20 Cybersecurity Startups To Watch In 2021
  • Burning Platform: The future of "as a service"
  • Event Report: Google Cloud Industries Analyst Day
  • Three types of GUIs - past, present and the future
  • Strategy, Business Model, and Who's Your Customer
  • Incumbents aren't always incumbent. The case of Employee Communications.
  • A Memo regarding Corporate Social Media policies

Archives

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org

Authors

  • Anshu Sharma
  • Bob Warfield
  • Brian Sommer
  • Dave Kellogg
  • David Terrar
  • Denis Pombriant
  • Dion Hinchcliffe
  • Esteban Kolsky
  • Evangelos Simoudis
  • James Governor
  • Jason Corsello
  • Jason M. Lemkin
  • Louis Columbus
  • Michael Krigsman
  • Naomi Bloom
  • Paul Greenberg
  • Phil Fersht
  • R "Ray" Wang
  • Raju Vegesna
  • Ross Mayfield
  • Sameer Patel
  • Sandy Kemsley
  • Susan Scrupski
  • Thomas Otter
  • Tom Raftery
  • Vijay Vijayasankar
  • Vinnie Mirchandani
  • Zoli Erdos
Sponsored by: