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Digital Divide

Coming soon! Disrupting Digital Business – The Book

Coming soon! Disrupting Digital Business – The Book

By R "Ray" Wang on October 12, 2014

The Wait Is Over! I am excited to announce Disrupting Digital Business will be published by Harvard Business Review Press for world wide availability in Q2 2015.  As many of you know, I started this journey to write a book almost 4 years ago.  It was around the time I had decided to leave Altimeter […]

Posted in Trends & Concepts | Tagged @harvardbiz, Apps Strategy, Big Data, Big Data Business Models, business technology, Business Transformation, CDO, CEO, Chief Collaboration Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Marketing Officer, CIO, Consumerization of IT, CTO, CXO, Design thinking, digital, Digital Business, Digital Disruption, Digital Divide, Digital DNA, Digital Transformation, DigitalBiz, digitaltransformation, Disrupting Digital Business, disruptive, disruptive business models, disruptive technologies, Disruptive technology, Emerging Technologies, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Fast Followers, Harvard Business Review Press, Leadership, management strategy, Market Leaders, Organizational Design, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy

Monday’s Musings: Who Gets To Be A Chief Digital Officer?

Monday’s Musings: Who Gets To Be A Chief Digital Officer?

By R "Ray" Wang on August 4, 2014

 The Chief Digital Officer Navigates Digital Disruption… Chief Digital Officers serve as a leader who is wholly responsible and ultimately accountable for driving digital business transformation.  As identified by Constellation in its’ recent report on the “Case For the Chief Digital Officer”, Constellation expects this executive to report directly to the CEO and bridge the gap […]

Posted in Trends & Concepts | Tagged Apps Strategy, Big Data, Big Data Business Models, business technology, Business Transformation, CDO, CEO, Chief Collaboration Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Marketing Officer, CIO, Consumerization of IT, CTO, CXO, Design thinking, Digital Business, Digital Disruption, Digital Divide, Digital DNA, Digital Transformation, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, Emerging Technologies, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Fast Followers, Leadership, management strategy, Market Leaders, Organizational Design, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy

The Seven Rules For Digital Business And Digital Transformation

The Seven Rules For Digital Business And Digital Transformation

By R "Ray" Wang on June 30, 2014

  Lesson Learned From Early Digital Transformation Projects Show New Rules For Digital Business Digital business transformation is one of the hottest board room topics in this year’s strategy planning cycles.  Organizations around the world believe that they must begin the transformation process but many remain uncertain how or where to begin.  Early efforts to […]

Posted in Business, Featured Posts | Tagged Apps Strategy, Big Data Business Models, business disruption, Business Models, Business Transformation, CDO, CEO, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Marketing Officer, Chief Technology Officer, CIO, CMO, Constellation Research, CTO, CXO, Data to Decisions, Digital Business, Digital Disruption, Digital Divide, Digital DNA, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, journey maps, mass personalization, Mass Personalization At Scale, Monday's Musings, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, user strategy, vendor strategy | 1 Response

Five Steps To Starting Your Digital Transformation Initiative

Five Steps To Starting Your Digital Transformation Initiative

By R "Ray" Wang on May 28, 2014

  Cut Through The Hype and Get Started Over the past 12 months, Constellation has interviewed, researched, or assisted more than 50 market leaders and fast followers crafting a digital transformation strategy.  Regardless of industry, size of company, or geography, these early adopters share five common steps to success.  In each case, these steps provide […]

Posted in Trends & Concepts | Tagged #CDOSummit, #cxotalk, 2014, Apps Strategy, best practices, Big Data, Big Data Business Models, Business Outcomes, CDO, CEO, Chief Collaboration Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief Sales Officer, Chief Technology Officer, CHRO, CIO, Cloud, CMO, CoIT, Constellation Research, context, COO, Customer Experience, CXM, CXO, Data to Decisions, Digital Business, Digital Disruption, Digital Divide, Digital DNA, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, future of work, innovation, mass personalization, Mass Personalization At Scale, Matrix Commerce, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Tuesday's Tip, user strategy, vendor strategy | 1 Response

Research Summary: Economic Trends Exacerbate Digital Business Disruption And Digital Transformation (The Futurist Framework Part 3)

Research Summary: Economic Trends Exacerbate Digital Business Disruption And Digital Transformation (The Futurist Framework Part 3)

By R "Ray" Wang on April 15, 2014

Constellation Applies A Futurist Framework To Guide 2014 Outlook and Beyond Constellation’s research team uses a tried and true futurist framework that looks at the political, economic, societal, technological, environmental and legislative (PESTEL) shifts ahead (see Figure 1). The PESTEL model is used to synthesize the major trends and provides guidance on how Constellation approaches […]

Posted in Featured Posts, Trends & Concepts | Tagged #techoptimization, 2014, analytics, Apps Strategy, business disruption, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Cloud, Cloud Computing, CMO, Constellation Research, Consumerization of IT, CustExp, Customer Experience, Data to Decisions, Digital Business, Digital Disruption, Digital Divide, digital marketing, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, economics, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, future of work, Futurist, Futurist framework, Matrix Commerce, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, R "Ray" Wang;, Research Report, Research Summary, rwang0, Software Insider, SoftwareInsider, Technology Optimization, user strategy, vendor strategy | 1 Response

Research Summary: Five Societal Shifts Showcase The Digital Divide Ahead (The Futurist Framework Part 2)

Research Summary: Five Societal Shifts Showcase The Digital Divide Ahead (The Futurist Framework Part 2)

By R "Ray" Wang on March 7, 2014

Constellation Applies A Futurist Framework To Guide 2014 Outlook and Beyond Constellation’s research team uses a tried and true futurist framework that looks at the political, economic, societal, technological, environmental and legislative (PESTEL) shifts ahead (see Figure 1). The PESTEL model is used to synthesize the major trends and provides guidance on how Constellation approaches […]

Posted in Trends & Concepts | Tagged Access trumps ownership, analytics, Apps Strategy, Augmented Humanity, Big Data, Big Data Business Models, business disruption, Business Models, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, CHRO, CIO, Cloud, Cloud Computing, CMO, Constellation Research, Consumerization of IT, creative class, Crowdsourcing, CustExp, Customer Experience, CXP, Data to Decisions, Digital Business, Digital Disruption, Digital Divide, digital goods, digital marketing, Digital Marketing Transformation, Digital Strategy, DigitalBiz, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Five generations of digital, future, future of work, Futurist, Futurist framework, Generational and class warfare, Internet of Things, IoT, Mass Personalization At Scale, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, R "Ray" Wang 2014, R "Ray" Wang;, Research Report, Research Summary, Resentment and backlash towards Silicon Valley, rwang0, Sacrificing privacy for convenience, Software Insider, SoftwareInsider, sxsw, Technology Optimization, user strategy, vendor strategy

Sneak Peaks From Constellation’s Futurist Framework And 2014 Outlook On Digital Disruption

Sneak Peaks From Constellation’s Futurist Framework And 2014 Outlook On Digital Disruption

By R "Ray" Wang on February 24, 2014

Accelerated Pace of Change Creates the Perfect Storm for Dominating Digital Disruption The 2014 trends are out. The big predictions have been made.  Yet what does it all mean as most organizations anticipate another unpredictable year?  Since 2000, 52 percent of the companies in the Fortune 500 have either gone bankrupt, been acquired or ceased […]

Posted in Business, Featured Posts, Trends & Concepts | Tagged 2014, analytics, Apps Strategy, Augmented Humanity, Big Data, Big Data Business Models, BigData, business disruption, Business Models, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Cloud, Cloud Computing, CMO, Constellation Research, Consumerization of IT, CustExp, Customer Experience, Data to Decisions, Digital Business, Digital Disruption, Digital Divide, digital marketing, Digital Marketing Transformation, Digital Strategy, DigitalBiz, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, future of work, Futurist, Futurist framework, Internet of Things, IoT, Mass Personalization At Scale, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, R "Ray" Wang 2014, R "Ray" Wang;, Research Report, Research Summary, rwang0, Software Insider, SoftwareInsider, Technology Optimization, user strategy, vendor strategy | 1 Response

The Digital Business Disruption Ahead Preview – NASSCOM India Leadership Forum (#NASSCOM_ILF)

The Digital Business Disruption Ahead Preview – NASSCOM India Leadership Forum (#NASSCOM_ILF)

By R "Ray" Wang on February 15, 2014

A 10-Minute Preview Video Interview Of The Digital Business Disruption Ahead From The #NASSCOM_ILF Team On January 17th, 2014, the NASSCOM team interviewed Constellation Research about the digital disruption ahead.  The short 10 minute video covers key topics including: Convergence of the five pillars of digital business drive the current digital disruption. The end of […]

Posted in Featured Posts, Trends & Concepts | Tagged #Nasscom_ILF, 2014, 3D printing, Amazon, Amazon EC2, Amazon Web Services, Amazon.com, Apps Strategy, Business Transformation, CDO, CEO, CFO, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief Sales Officer, CHRO, CIO, Cloud, Cloud Computing, CMO, Cognitive Computing, Constellation Research, Consumerization of IT, CTO, Customer Experience, customer relationship management (CRM), Data to Decisions, Design thinking, digital, Digital Business, Digital Disruption, Digital Divide, digital marketing, Digital Marketing Transformation, Digital Strategy, DigitalBiz, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Fast Followers, future of work, Futurist, Futurist framework, GE, India Leadership Forum, Industial Internet, Internet of Things, IoT, it Services, IT services firms, Market Leaders, Mass Personalization At Scale, mobile, Mobile Biz, NASSCOM, Next Gen Customer, Next Gen Customer Experience, pace of change, Peer to Peer, PESTEL, R "Ray" Wang;, rwang0, socbiz, social business, Software Insider, SoftwareInsider, trends, vendor strategy, Video

Quips: #CES2014 Preview –  Trends In Digital Disruption For Consumers Center Around Mass Personalization At Scale

Quips: #CES2014 Preview – Trends In Digital Disruption For Consumers Center Around Mass Personalization At Scale

By R "Ray" Wang on January 5, 2014

Consumer Trends Often Lead The Enterprise Space The Consumer Electronics Show begins Tuesday, January 7th, 2014 in Las Vegas.  Dubbed consumer tech’s largest event, Constellation expects to see a few big things for #CES14.  In fact, digital disruption is alive and well.  The five forces of consumer tech: social, mobile, cloud, big data and video […]

Posted in Technology / Software | Tagged #CES14, #CES2014, 3D printing, Apps Strategy, CES, Constellation Research, Consumer Tech, Consumerization of IT, context, context marketing, Digital Business, Digital Disruption, Digital Divide, digital goods, Digital Strategy, enterprise apps, Enterprise apps strategy, enterprise software, Internet of Things, M2M, Maker movement, mass personalization, personalization, personalization at scale, Quips, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Tech Ecosystem, TV

Seven Lessons Learned In Customer Experience Strategies During A Data Breach (such as Target’s)

Seven Lessons Learned In Customer Experience Strategies During A Data Breach (such as Target’s)

By R "Ray" Wang on December 27, 2013

Every Brand Should Have A Plan For A Data Breach The confluence of centralized personally identifiable information, reliance on digital channels, ease of hacking of magnetic stripes, and the application of the Willy Sutton rule ( a.k.a. you rob banks because that’s where the money is) improve the odds that many organizations will face a […]

Posted in Business, Featured Posts | Tagged Apps Strategy, best practices, Big Data, BigData, business strategy, Business Transformation, Chief Customer Officer, Chief executive officer, Chief Marketing Officer, CMO, Crisis Communications, CRM, CustExp, customer engagement, Customer Experience, customer experience management, customer relationship management, customer service, customer service; -business, CXP, Cyber security, data breach, data privacy, Digital Business, Digital Disruption, Digital Divide, Digital identity, digital marketing, Digital Strategy, engagement, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Identity, Identity management, Infosecurity, Leadership, marketing, Marketing strategy, Marshall's, Next Gen Customer Experience, Next Gen CXP, Privacy, Privacy Rights, R "Ray" Wang;, rwang0, security, social business, Social Media, Software Insider, SoftwareInsider, Target, TJ Maxx, TJX, vendor strategy | 2 Responses

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