• Home
  • Blog
  • Who We Are
  • Contact
  • Sponsors
Enterprise Irregulars
Smart Thinking for the Smart Enterprise
  • Featured Posts
  • Business
  • Technology / Software
  • Trends & Concepts
  • Startup Lessons

Digtial transformation

Why Digital Transformation Always Needs To Start With Customers First

Why Digital Transformation Always Needs To Start With Customers First

By Louis Columbus on September 11, 2020

63% of organizations say delivering an excellent customer experience as measured by customer satisfaction scores defines success as a digital-first business, according to a recent IDG study. 67% of CEOs say acting with agility is “the new currency of business; if we’re too slow, we will be bankrupt,” according to KPMG. 33% of CEOs say […]

Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged BMC, BMC's Autonomous Digital Enterprise (ADE), BMC’s Autonomous Digital Enterprise Framework, Deloitte Insights’, Digital Maturity, Digtial transformation, IDG, KPMG, Louis Columbus' blog

feed mail facebook twitter linkedin

EI Tweets

My Tweets

Popular Posts

  • Kellblog's 10 Predictions for 2020
  • Beyond The Three V’s of Big Data – Viscosity and Virality
  • Three types of GUIs - past, present and the future
  • Google’s Woes and the Right to Be Pixilated
  • I disagree with Seth Godin
  • How Services CPQ Helps Close Revenue Gaps
  • Connecting Digital Strategy with Social Business and Next-Gen Mobility
  • A Memo regarding Corporate Social Media policies

Archives

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org

Authors

  • Anshu Sharma
  • Bob Warfield
  • Brian Sommer
  • Dave Kellogg
  • David Terrar
  • Denis Pombriant
  • Dion Hinchcliffe
  • Esteban Kolsky
  • Evangelos Simoudis
  • James Governor
  • Jason Corsello
  • Jason M. Lemkin
  • Louis Columbus
  • Michael Krigsman
  • Naomi Bloom
  • Paul Greenberg
  • Phil Fersht
  • R "Ray" Wang
  • Raju Vegesna
  • Ross Mayfield
  • Sameer Patel
  • Sandy Kemsley
  • Susan Scrupski
  • Thomas Otter
  • Tom Raftery
  • Vijay Vijayasankar
  • Vinnie Mirchandani
  • Zoli Erdos