Three tips for Social CRM adoption
Veteran journalist Peter Coffee, who now works for Salesforce.com, asked me for three points that enterprise buyers should consider when introducing social CRM into an organization.
Chatter: From Both Sides Now
The gala event, Dreamforce, isn’t really my gig. The Enterprise Irregulars know “up and down and sideways” everything related to Cloud-computing. One of our EIs, Anshu Sharma, was a key architect of Salesforce’s database.com offering announced last week. In short, I spare everyone my uninformed opinion on most things Cloud-computing related for which I’m certain […]
