By R "Ray" Wang on February 4, 2015
Launch Of SAP S/4 Provides Catalyst For Organizations To Update Their Next Gen Apps Strategy The February 3rd, 2015 New York City SAP S/4 launch event brought a positive closure for customers seeking the next generation apps strategy from SAP. At a high level, the SAP S/4 HANA offering offers: a new suite of applications […]
Posted in Featured Posts, Technology / Software | Tagged #techoptimization, Apps Strategy, Architecture, best practices, Business suite 7, ByD, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief People Officer, Chief Technology Officer, CIO, Cloud, Constellation Research, deployment options, Digital Transformation, digitaltransformation, Ensw, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise resource planning, enterprise software, enterprise strategy, erp, event report, Legacy Optimization, next gen apps, R "Ray" Wang;, rwang0, S/4, sap, SAP AG, SAP Business Suite 7, SAP Enterprise Support, SAP ERP, SAP Hana, SAP Hybris, saphana, SAUGSummit, SOA, Software Insider, software licensing, software licesing and pricing, software maintenance, software ownership, SoftwareInsider, Technology Optimization, user strategy, vendor strategy
By Michael Fauscette on December 2, 2014
In part one of this series we looked at big data and transforming it into smart data, or data that is contextual, relevant and delivered to the right people / person at the right time. One of the other interesting and growing use cases in the business use of data is something called small data. […]
Posted in Featured Posts, Technology / Software | Tagged Apache Hadoop, Beowulf cluster, Big Data, CRM, Customer, Customer Experience, CX, data, data2action, decision systems, Distributed computing, enterprise, mapreduce, marketing, Open source, sales, sense and respond, small data, smart data, socbiz, supercomputer
By Michael Fauscette on September 19, 2014
I just returned from New Orleans last evening after attending Infor’s user conference Inforum (disclosure: Infor paid my travel expenses to the event, and is an IDC client). On the flight back I was thinking about what I saw, and what I’ve learned about Infor from my last several interactions with them, and wanted to […]
Posted in Featured Posts, Technology / Software | Tagged Business, data, design, enterprise, erp, financials, HCM, Infor, Inforum 2014, innovation, Science, Technology / Software, ux |
By R "Ray" Wang on September 15, 2014
Employer Branding Comes of Age On September 12th, Glassdoor kicked off its Employer Branding Summit in San Francisco at the Hotel Nikko. Social recruiting, employer branding, and talent acquisition pros gathered to hear how branding impacts the recruiting landscape. Robert Hohman, CEO of Glassdoor welcomed the audience to set the stage (see Figure 1). […]
Posted in Business | Tagged #GDSummit, #hrtechconf, Apps Strategy, brand, branding, customer engagement, Customer Experience, employee branding, employer branding, engagement, Engagement Apps, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event report, future of work, Glassdoor, HR, HR Tech, Human Capital Management, Human resources, marketing, R "Ray" Wang;, rwang0, Smashfly, social recruiting, Software Insider, SoftwareInsider, talent acquisition, talent management, vendor strategy
By R "Ray" Wang on September 9, 2014
Australian Users Concerns About SAP Similar To Other Global Users Over 500 Australian SAP users gathered between September 8th and 9th, 2014 at the Sydney Hilton for the annual user conference. Users came from IT roles, marketing, HR, and finance. In speaking to over 100 attendees, key concerns include: Lack of clarity in future […]
Posted in Business, Featured Posts | Tagged #techoptimization, Apps Strategy, Architecture, best practices, Business suite 7, ByD, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief People Officer, Chief Technology Officer, CIO, Cloud, Constellation Research, deployment options, Digital Transformation, digitaltransformation, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise resource planning, enterprise software, enterprise strategy, erp, event report, Legacy Optimization, R "Ray" Wang;, rwang0, sap, SAP AG, SAP Australian User Group, SAP Business Suite 7, SAP Enterprise Support, SAP ERP, SAP Hana, SAP Hybris, SAUGSummit, SOA, Software Insider, software licensing, software licesing and pricing, software maintenance, software ownership, SoftwareInsider, Technology Optimization, user conference, user event, user group event, user group events, user groups, user strategy, vendor strategy
By Michael Fauscette on April 28, 2014
One of the challenges that many companies are facing today is dealing with the concept of creating a collaborative work environment while dealing with organizational structures that are very silo’ed. It’s more than organization structure though, many enterprise applications also operate as silos. Data then, ends up scattered across a company and “trapped” in these […]
Posted in Featured Posts, Technology / Software | Tagged applications, Cloud, data, decision, enterprise, integration, SaaS, workflow |
By Michael Fauscette on January 9, 2014
At Dreamforce last Fall, Salesforce introduced it’s new platform offering, Salesforce1. This week I attended the World Tour event in NYC for Salesforce1 and spent some time talking to Salesforce execs and an assortment of customers about the platform. I’ve started to write this post several times since I first heard about it, but after […]
Posted in Featured Posts, Technology / Software | Tagged ap, application, CRM, Customer Experience, CX, enterprise, mobile, salesforce, salesforce1, security
By R "Ray" Wang on January 7, 2014
Verint Adds to Vovici and Contact Center Assets To Expand Customer Engagement Offerings On January 6th, Melville, NY based Verint® Systems announced a $514M intent to acquire Sunnyvale, CA, KANA Software. Verint is a software vendor with a core in analytical software. Verint’s core offerings provide enterprise intelligence and security intelligence. The acquisition is significant […]
Posted in Business | Tagged $KANA, acquisition, acquisitions, Admiral, American Greetings, analytics, Apps Strategy, Avon, Bank Leumi, Barclays, Big Data, BigData, Broward County, business intelligence, Capital One, Carglass, Chase, Chesire West and Chester, Chief Customer Officer, Chief Digital Officer, Chief Marketing Officer, Chief Service Officer, CIO, Citigroup, City of Boston, City of San Antonio, City of South Perth, City of Staffordshire, City of Toronto, Cloud, Comcast, Conrad, Constellation Research, Contact Center, Cox, CRM, CustExp, customer engagement, Customer Experience, customer experience management, customer relationship management, customer service, CXP, Data to Decisions, Data2Decisions, Digital Business, Digital Disruption, Domestic and General HSBC, EFM, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Feedback Management, enterprise software, enterprise strategy, Foot Locker, Hanes Brands, Hyatt, ikea, ING, JCPenney, Kana Software, Macy's, Martha Stewart, mergers, Mergers And Acquisitions, News Analysis, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, o2, Priceline.com, Quest, R "Ray" Wang;, Redcats, rwang0, Sears, social business, Social CRM, Software Insider, SoftwareInsider, Standard Bank, Starwood, Talk Talk Group, Telekom Austria, Telus, Time Warner Cable, Tracfone, UK HM Revenue and Customs, USPS, vendor strategy, Verint, VHI, Virgin Mobile, VOC, vodafone, Voice of the Customer, Vovici, walmart
By R "Ray" Wang on December 9, 2013
New Funding Round Fuels Road Map And Geographic Expansion On November 18th, privately held Acumatica announced Series C funding from Runa Capital and Almaz Capital. The Kirkland, WA based Acumatica, has been quietly providing its partners a customizable, cloud-based ERP and CRM development platform for the SMB market. Acumatica’s previous rounds were funded by Visma […]
Posted in Business | Tagged acumatica, Alma Capital, Apps Strategy, CFO, Chief Financial Officer, Chief information officer, CIO, Cloud, Cloud options, Cloud Wars, Constellation Research, CRM, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, Enterprise resource planning, enterprise software, erp, event report, News Analysis, partner ecosystems, partners, partnerships, R "Ray" Wang;, Runa Capital, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on November 25, 2013
IBM Acquires Fiberlink (MaaS360) For Mobile Management And Security On November 13th, Blue Bell, PA based Fiberlink Communications signed a definitive agreement to be acquired by Armonk, NY based IBM for an undisclosed sum. Fiberlink has over 3500 clients in key verticals such as financial, retail, public sector, education, and healthcare. IBM expects to close […]
Posted in Business, Featured Posts | Tagged @ibmmobilefirst, acquisition, acquisitions, airwatch, Amazon, app dev, apple, application development, Apps Strategy, BYOD, CDO, Chief Digital Officer, Chief information officer, Chief Security Officer, CIO, citrix, Cloud, Constellation Research, Consumerization of IT, CTO, custom apps, custom development, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Fiberlink, future of work, google, ibm, IBM Mobile First, intel, MaaS 360, mergers, Mergers And Acquisitions, microsoft, mobile, mobile device management, mobile enterprise, Mobile Management, MobileIron, mobility, News Analysis, oracle, R "Ray" Wang;, rwang0, salesforce.com, sap, Software Insider, SoftwareInsider, Symantec, vendor strategy, VMware, Zenprise
