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Exception-handling

Nice people, broken systems: How I bought some equipment and everything went wrong

Nice people, broken systems: How I bought some equipment and everything went wrong

By Paul Greenberg on September 17, 2014

Good business isn’t only ‘all about people.’ It’s also about the processes they are saddled with. Paul Greenberg shares his customer’s lament about a sale that turned into a nightmare.

Posted in Business | Tagged business intelligence, CRM, Exception-handling, Shipping

Mama Weer All Crazee-Social Now!

Mama Weer All Crazee-Social Now!

By Susan Scrupski on September 13, 2010

Indeed, a Quiet Riot is percolating in the heretofore boring ERP sector.  I spotted Josh Greenbaum‘s post on “Enterprise Relationship Planning” this afternoon.  In the Council, we have dredged up a 90s label– The Extended Enterprise– to categorize discussions about how our members are architecting their socio-collaborative initiatives to span partners in their supplier, distributor, […]

Posted in Trends & Concepts | Tagged Business process, CRM, Enterprise 2.0, Enterprise Relationship Planning, erp, Exception-handling, Extended Enterprise, Irregulars, Josh Greenbaum, Ross Mayfield, SaaS, Six Sigma, social business, Social CRM, social_business, socialtext, Susan Scrupski, Uncategorized

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