By Paul Greenberg on September 17, 2014
Good business isn’t only ‘all about people.’ It’s also about the processes they are saddled with. Paul Greenberg shares his customer’s lament about a sale that turned into a nightmare.
By Susan Scrupski on September 13, 2010
Indeed, a Quiet Riot is percolating in the heretofore boring ERP sector. I spotted Josh Greenbaum‘s post on “Enterprise Relationship Planning” this afternoon. In the Council, we have dredged up a 90s label– The Extended Enterprise– to categorize discussions about how our members are architecting their socio-collaborative initiatives to span partners in their supplier, distributor, […]
Posted in Trends & Concepts | Tagged Business process, CRM, Enterprise 2.0, Enterprise Relationship Planning, erp, Exception-handling, Extended Enterprise, Irregulars, Josh Greenbaum, Ross Mayfield, SaaS, Six Sigma, social business, Social CRM, social_business, socialtext, Susan Scrupski, Uncategorized