FinancialForce Services-as-a-Business Is What Their Customers Need To Drive Growth
Service businesses must keep finding new ways to add value to existing clients while removing barriers that slow growth. Overcoming the challenges of outdated HR planning and human resource management (HRM), contract management, and CRM systems are table stakes for staying competitive. FinancialForce’s Summer 22 release aims to turn those weaknesses into strengths with one […]
FinancialForce’s Spring 2022 Release Defines the Future of FP&A In Services
Economic uncertainty sends shock waves throughout businesses, with service organizations seeing its brunt. The recent drastic drop-off in Netflix subscribers is a case in point. Services CFOs say there is an urgent need to track how well their overarching planning strategies linking finance and operations perform. However, getting the data to analyze has been challenging […]
How Services CPQ Helps Close Revenue Gaps
Bottom Line: Professional services (PS) organizations need to close the gaps in their CPQ selling strategies to win more deals, capture more revenue and protect margins from ongoing price pressure. Why Services CPQ Is Too Slow Today When PS organizations compete in sales cycles, the first competitor to have a complete quote with accurate pricing, […]
FinancialForce’s Spring 2021 Release Shows Why Being Customer-Centric Pays
Bottom Line: Customer revenue lifecycles are the lifeblood of any services business, making FinancialForce’s Spring 2021 release timely given the services-first revenue renaissance happening today. The essence of an excellent services business is that it can consistently create expectations clients trust and the business regularly exceeds. Orchestrating the best people for a given project at […]
How FinancialForce Is Using AI To Fight Revenue Leakage
Bottom Line: Using AI to measure and predict revenue, costs, and margin across all Professional Services (PS) channels leads to greater accuracy in predicting payment risks, project overruns, and service forecasts, reducing revenue leakage in the process. Professional Services’ Revenue Challenges Are Complex Turning time into revenue and profits is one of the greatest challenges […]
Platform Native
A number of Salesforce AppExchange partners including Apttus, Kenandy and ServiceMax formed an alliance called the Force United Consortium back in April but I hadn’t had the chance to talk to anyone about it. It’s a cool idea and a way to differentiate a partner that makes good use of the Salesforce1 Platform. I got […]
Platforms: What FinancialForce, Xactly, and Hubspot Understand
Platforms – can’t live with them… pass the potatoes. I know, we all hate platforms. The crux of the problem is explaining what a platform is and how it works, I can write for ages about the details and go into nitpicking details – and never publish. The closest I got to it was the […]
News Analysis: Salesforce 1 Signals Support For Digital Business at #DF13
Salesforce Seeks To Tackle Digital Business At Dreamforce Over 125,000 virtual and physical registrants descend on San Francisco the week of November 17th for Dreamforce 13, a future of technology meets SXSW event. One day in advance of the largest enterprise software event of its kind, Salesforce.com announces Salesforce 1 (see Figure 1). The Salesforce […]
Why Salesforce Is Winning The Cloud Platform War
The future of any enterprise software vendor is being decided today in their developer community. Alex William’s insightful thoughts on Salesforce Is A Platform Company. Period. underscores how rapidly Salesforce is maturing as a cloud platform. And the best measure of that progress can be seen in their developer community. (To be clear, Salesforce and the other companies mentioned […]
Applications that are Social
I’m spending the week at Salesforce’s Dreamforce conference (more on that in a post coming shortly) and at the partner keynote on Tuesday I watched a product demo that got me thinking about this concept that I wrote about a…
