Freemiums for SaaS
Time for my first Learnings post about my Helpstream Experience. Freemiums are a fascinating subject. Whole books have been written about the concept of extracting value from something that’s free. The FOS (Free Open Source) movement is all about free, and we benefited tremendously from it at Helpstream. Not one single software license fee was […]
Why freemium is bad for business
I’ve never been comfortable with free products for business use, even though it’s difficult to avoid using them if you’re a small or one-person business (web analytics, for example, has been all but wiped out as a low-end paid service by Google’s free offering). As a long-term observer of the scene, my worry is that […]
Tips from 2009 for a prosperous 2010
A recurring theme ever since I started writing this blog (and indeed before) has been my concern to see more robust business models adopted by SaaS and cloud players. The second most-trafficked posting here in 2009 (and the most liked by those expressing a preference) was What have we done?, which appeared in February at […]
