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What Does NetBase Think of Social Business?

What Does NetBase Think of Social Business?

By Esteban Kolsky on November 29, 2010

Following the series of asking vendors with Social Business credentials their thoughts on Social Business – NetBase is next.  Want to read the previous ones? Oracle, Attensity, Fuze Digital, Moxie Software, SAP, GetSatisfaction, RightNow Technologies, Lithium and bluekiwi are already posted. Where is the Social world going to be in 12 months? 24 months? As I see it, the Social Web has […]

Posted in Business | Tagged Attensity, Customer Experience, getsatisfaction, NetBase, social business, social web

*not* this blue kiwi :-)

What Does blueKiwi Think of Social Business?

By Esteban Kolsky on November 24, 2010

Following the series of asking vendors with Social Business credentials their thoughts on Social Business – Lithium is next.  Want to read the previous ones? Oracle, Attensity, Fuze Digital, Moxie Software, SAP, GetSatisfaction, RightNow Technologies, and Lithium are already posted. Where is the social world going in 12 months? With mainstream adoption of social media in the consumer space, the use […]

Posted in Trends & Concepts | Tagged Attensity, bluekiwi, Customer Experience, Facebook, getsatisfaction, RightNow Technologies, social business, Social Media

What Does RightNow Technologies Think of Social Business?

What Does RightNow Technologies Think of Social Business?

By Esteban Kolsky on November 22, 2010

Next in our quest for vendor’s thoughts on Social Business is RightNow Technologies.  Want to read the previous ones? Here are Oracle, Attensity, Fuze Digital, Moxie Software, SAP, and GetSatisfaction. 1. Where is the Social world going to be in 12 months? 24 months? As the social web continues to grow at a staggering pace, and as consumers rapidly […]

Posted in Trends & Concepts | Tagged Attensity, Customer Experience, Facebook, getsatisfaction, RightNow Technologies, social business, Social network

What Does GetSatisfaction Think of Social Business?

What Does GetSatisfaction Think of Social Business?

By Esteban Kolsky on November 17, 2010

Next in our series of opinions on Social Business is GetSatisfaction.  Interested in the previous ones?  Check out Oracle, Attensity, Fuze Digital, Moxie Software, and SAP. Where is the social world going in 12 months? Clearly the impact of social networks, and I am primarily talking about Facebook, is being felt by companies that rely on social channels […]

Posted in Trends & Concepts | Tagged Attensity, Business, Facebook, getsatisfaction, social business, Social network

Bootstrappers:  The New is Not for Everyone.  Pass the Others By.

Bootstrappers: The New is Not for Everyone. Pass the Others By.

By Bob Warfield on September 23, 2010

Seth Godin touches on one of my favorite themes today.  Here is the money quote: Experienced marketers and artists and those that make change understand that the new is not for everyone. In fact, it’s not even for most people. Pass them by. They can catch up later. This is some of the best advice […]

Posted in Featured Posts, Trends & Concepts | Tagged bootstrapping, Cloud, getsatisfaction, Marc Benioff, marketing, Oracle Corporation, SaaS, salesforce.com, software as a service

CRM Watchlist 2010 Part IIIB

CRM Watchlist 2010 Part IIIB

By Paul Greenberg on January 18, 2010

Okay, this is the final installment of the CRM 2010 Watchlist from me, though you will be seeing one from Brent Leary on the SMB Social CRM companies to watch in 2010 in the next couple of days.  But I’m, “wore out.” My fingers don’t want to write much at the moment, no matter what […]

Posted in Featured Posts, Technology / Software, Trends & Concepts | Tagged Facebook, getsatisfaction, HubSpot, Industry Analysis, linkedin, microsoft, netsuite, salesforce.com, sap, skype, Social CRM, Social network, social networks, Technology Reviews, Thought Leadership, Twitter

Okay Here Goes  CRM Forecast 2010  PART II

Okay Here Goes CRM Forecast 2010 PART II

By Paul Greenberg on December 21, 2009

I’d go over to ZDNet for Part I of this forecast (released at the exact same time as this one) if you want to read the intro, the Latin American 2010 Forecast from Jesus Hoyos and the first five…

The award winning, edgiest CRM blog on the planet. …

Posted in Business | Tagged Compliance, CRM, customer service, Enterprise 2.0, Forecasting, getsatisfaction, gist, Governance, Industry Analysis, Latin America, marketing, Marketo, mobile, Open source, outlook, predictions, Public Sector, Social Channel, Social CRM, social networks, sugarcrm, Thought Leadership, vtiger, xobni

7 Years To Secure A Domain Name: a tale of web identity. Consolidating RedMonk for the Web Squared

7 Years To Secure A Domain Name: a tale of web identity. Consolidating RedMonk for the Web Squared

By James Governor on November 26, 2009

The logo to the right has nothing to do with us. RedMonk was incorporated in November 2002. The name RedMonk was my idea. Stephen was happy to go with it. I looked around the web at the time, and it seemed noone else was actually trading under the name. So we went ahead. At first, […]

Posted in Trends & Concepts | Tagged domain, getsatisfaction, marketing, redmonk, redmonk.com, redmonk.net

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