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CRM Watchlist 2010 – The SMBs – IVB – Brent Leary Rocks More

By Paul Greenberg on January 27, 2010

Okay my compadres, on Monday you had a strong taste of Brent Leary’s good stuff on small business CRM. Now we move on to Part B of his stuff, closing the loop on the SMB market place. Listen up to his wise analysis.  He knows from whence he comes.  Here’s the rest. Social Natives: BatchBlue […]

Posted in Featured Posts, Technology / Software | Tagged Bantam Live, BatchBook, Co-Tweet, Facebook, gist, google, HubSpot, Network Hippo, smb, sme, Social CRM, WeCanDoBiz, YouTube | 1 Response

Okay Here Goes  CRM Forecast 2010  PART II

Okay Here Goes CRM Forecast 2010 PART II

By Paul Greenberg on December 21, 2009

I’d go over to ZDNet for Part I of this forecast (released at the exact same time as this one) if you want to read the intro, the Latin American 2010 Forecast from Jesus Hoyos and the first five…

The award winning, edgiest CRM blog on the planet. …

Posted in Business | Tagged Compliance, CRM, customer service, Enterprise 2.0, Forecasting, getsatisfaction, gist, Governance, Industry Analysis, Latin America, marketing, Marketo, mobile, Open source, outlook, predictions, Public Sector, Social Channel, Social CRM, social networks, sugarcrm, Thought Leadership, vtiger, xobni

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