Feedly Progress Report: Not So Good
I’ve been using Feedly since the demise of Google Reader and wanted to give a progress report on how that’s going. Not that you won’t have already had to make a decision on an alternate, but perhaps this will be helpful for Feedly if not everyone else. First the good news: Feedly is great as […]

It’s In Google’s Best Interest to Kill Marketing Channels They Don’t Own
The folks at MailChimp recently did an article that analyzed open rates for emails and how they were affected by Google’s new Gmail tabbed user interface. There’s not a huge amount of data yet, but there are 3 consecutive weeks of reduced open rates in the wake of the new tabbed interface. Here’s the graph […]
Don’t Bury the Map With the Treasure: Thin Clients Trump Apps in Walled Gardens
One of the questions every SaaS company will have to be able to answer for their customers is, “What happens if you go under?” It’s actually a fascinating question, and one you have a chance as a vendor to think about and turn to your advantage. For example, one of my SaaS ventures was Helpstream. […]
What If You Fired Your 8 Million Most Influential Users?
What if you were running a big web business and you fired your 8 million most influential users? Would that be a smart thing to do? Would your shareholders be happy? Would your board be happy? What possible reason could you have to do such a thing? What perceived advantage would offset the cost of […]

Google’s Story That Google Reader Traffic Declined Is BS When You Put That Traffic Alongside Google+
It wasn’t hard to read between the lines–I’ve been calling Google’s decision to drop Google Reader a Microsoft-esque decision made to try to push customers to their other products, and especially to Google+. Google’s story that it needed to be done because of declining traffic is BS when you look at the real numbers. Buzz […]

6 Ways The Pundits Are Dazed and Confused About Google Reader and RSS
One of the you-betcha-surefire Pundit strategies is that when something is getting a lot of heat, like the current flap over Google dropping Google Reader, you can get a lot of attention by disagreeing with the crowd. You want to do so in the most colorful possible way, in fact. It’s a common form of […]

Google, If You Think I’ll Move From Reader to Another Google Product, Drop Dead
Just got the news that Google Reader will be turned off July 1. Realistically, I should’ve moved after the first time they brain-damaged it and I railed about it, but I stupidly stuck to it. Now I’m sorry. I’m not the only one, Om Malik says it is his second most used Google application after Gmail. […]

How Not to Do a Newsletter
I get most of my reading done via twitter. I follow a bunch of smart people who essentially filter all that’s out there to what is truly worthy of reading. My feed reader is getting less and less airtime nowadays. But there are some bloggers who don’t tweet their posts so one has to go […]

Shhhh… PKI Wiki Is Up
I’ve been a bit quiet on the Process Knowledge Initiative front lately due to other commitments, and lack of much public-facing progress in spite of the progress that we’d been making internally. That’s about to change, because we have a public wiki up and running for the draft Body of Knowledge, and will officially be […]

Improve Your Blog Reading Signal to Noise Ratio
Since I subscribe to almost 200 blogs, it’s critical for me to keep a high signal to noise ratio. In other words, the posts that show up in my reader need to be things I really want to read. If I’m spending all my time separating the wheat from the chaff, then I’m wasting my […]