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Startup Lessons: Tough Decisions

Startup Lessons: Tough Decisions

By Jeff Nolan on September 30, 2013

This is the 6th installment in the Startup Lessons series I have been writing in the wake of my experience with Get Satisfaction. This one is a tough one to write and it is important to acknowledge that when it comes to strategy there is a lot of nuance and the fact remains that you […]

Posted in Business, Featured Posts | Tagged Entrepreneurship, Get Satisfaction, gslessons, startup lessons, startups | 2 Responses

Startup Lessons: Board Management

Startup Lessons: Board Management

By Jeff Nolan on August 27, 2013

This is the 5th installment in the Startup Lessons series I have been writing in the wake of my experience with Get Satisfaction. This one will certainly inspire a lot of head shaking around the table as anyone who has been involved with a startup can relate to this. To recap, here is the series […]

Posted in Business, Featured Posts | Tagged Entrepreneurship, Get Satisfaction, gslessons, Management, startup lessons, startups

Startup Lessons: Marketing

Startup Lessons: Marketing

By Jeff Nolan on August 9, 2013

This is the 4th installment in the Startup Lessons series I have been writing in the wake of my experience with Get Satisfaction. We are getting into the topics that are much more specific to Get Satisfaction, therefore I have an obligation to redact certain details that are confidential however in the spirit of shared […]

Posted in Business | Tagged enterprise, Entrepreneurship, Get Satisfaction, gslessons, hootsuite, marketing, SaaS, sales, startup lessons, startups, yammer, Zendesk

Startups Lessons: Product First

Startups Lessons: Product First

By Jeff Nolan on August 5, 2013

I have covered a couple of topics in this series, the first being hiring the best people and the second organizing for success based on the attributes of the people you are hiring. Today I want to go into territory less obvious because let’s face it, hiring the best people and creating conditions where they […]

Posted in Business | Tagged engineering, Entrepreneurship, Get Satisfaction, gslessons, Product Management, startups, User Experience

Startup Lessons: Dynamic Org Structures

Startup Lessons: Dynamic Org Structures

By Jeff Nolan on July 18, 2013

Last week I posted the first in a series of posts about my startup experience with Get Satisfaction. The first post focused on hiring and was appropriately the first in the series because hiring decisions will make or break your company. However, it doesn’t stop there and once you have a team of smart capable […]

Posted in Business, Featured Posts | Tagged Entrepreneurship, Get Satisfaction, gslessons, startup lessons

Startup Lessons Learned: Hiring

Startup Lessons Learned: Hiring

By Jeff Nolan on July 9, 2013

I spent 3 years at Get Satisfaction, going from around 10 employees to 70′ish at the peak. Leaving was not an easy choice but after 3 years I needed to do something different, not better just different; I detailed my reasons and next move here. After much contemplation I decided to write a blog post […]

Posted in Business | Tagged Companies, Entrepreneurship, Get Satisfaction, gslessons, hiring, Management, startups | 6 Responses

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