• Home
  • Blog
  • Who We Are
  • Contact
  • Sponsors
Enterprise Irregulars
Smart Thinking for the Smart Enterprise
  • Featured Posts
  • Business
  • Technology / Software
  • Trends & Concepts
  • Startup Lessons

Help desk

Salesforce Buys Assistly

Salesforce Buys Assistly

By Denis Pombriant on September 22, 2011

Ok, sure, buy another help desk application this time for the small company market, why not.  With BMC offering a help desk solution for big companies, this makes for a certain amount of symmetry and product line completeness. I don’t think the announcement surprised me or any of the judges on the CRM Idol committee.  […]

Posted in Business | Tagged Assistly, CRM, Help desk, Radian6, salesforce.com

feed mail facebook twitter linkedin

EI Tweets

My Tweets

Popular Posts

  • Virgin's cloud failure: Rebuttal and a deeper perspective
  • Beyond The Three V’s of Big Data – Viscosity and Virality
  • What is the Sound of One Cloud Thunderclapping?
  • Google’s Woes and the Right to Be Pixilated
  • Looking For Process Improvement? Follow The Useless Paper Trail
  • Worldwide cost of IT failure (revisited): $3 trillion
  • 53% Of Companies Are Adopting Big Data Analytics
  • How Services CPQ Helps Close Revenue Gaps

Archives

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org

Authors

  • Anshu Sharma
  • Bob Warfield
  • Brian Sommer
  • Dave Kellogg
  • David Terrar
  • Denis Pombriant
  • Dion Hinchcliffe
  • Esteban Kolsky
  • Evangelos Simoudis
  • James Governor
  • Jason Corsello
  • Jason M. Lemkin
  • Louis Columbus
  • Michael Krigsman
  • Naomi Bloom
  • Paul Greenberg
  • Phil Fersht
  • R "Ray" Wang
  • Raju Vegesna
  • Ross Mayfield
  • Sameer Patel
  • Sandy Kemsley
  • Susan Scrupski
  • Thomas Otter
  • Tom Raftery
  • Vijay Vijayasankar
  • Vinnie Mirchandani
  • Zoli Erdos