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HfS 2011 "Double Dip" Recession Study

What are Business Platforms and why they represent the future of outsourcing

What are Business Platforms and why they represent the future of outsourcing

By Phil Fersht on November 17, 2011

We’ve been talking about Platform BPO, Cloud BPO and every other permutation of BPO for a very, very long time.  So what’s changed, we hear you cry Buyers are ready to standardize business processes “Please mind the innovation gap”… click here to find out what Business Platforms are and why they represent the future of outsourcing […]

Posted in Featured Posts, Technology / Software | Tagged BPO, business platforms, Cloud Computing, Enterprise Irregulars, HfS 2011 "Double Dip" Recession Study, Innovation in Outsourcing, IT Outsourcing / IT Services, Outsourcing Research, Phil Fersht, Robert McNeill, SaaS, Security and Risk, Sourcing Best Practises, Sourcing Change Management, The Future of Outsourcing | 2 Responses

Why outsourcing professionals must stay in touch with the 99%

Why outsourcing professionals must stay in touch with the 99%

By Phil Fersht on November 6, 2011

Like everyone else, I am disturbed by the economic and social instability with which our world currently finds itself.  While the 2008 crash saw us all face a major economic and fiscal reality-check, 2012′s landscape will see us move beyond bailouts and credit downgrades to a world where governments and business leaders need to deal with […]

Posted in Featured Posts, Trends & Concepts | Tagged BPO, Current Affairs, double-dip recession, economy, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, Greece debt, HfS 2011 "Double Dip" Recession Study, HR Outsourcing, HR Strategy, Innovation in Outsourcing, IT Outsourcing / IT Services, Outsourcing Advisors, Outsourcing and Politics, Outsourcing Research, procurement, Security and Risk, Sourcing Best Practises, Sourcing Change Management, The Future of Outsourcing, The Industry Speaks: HfS surveys

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