By Phil Fersht on December 9, 2014
HfS unveils the first industry Blueprint that looks at Marketing Operations and Digital Customer Experience Management Services
Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, CRM and Marketing, Digital Transformation, Enterprise Irregulars, Global Business Services, HfS Blueprint Results, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, mobility, PaaS, SaaS, social networking, Talent in Sourcing, The As-a-Service Economy
By Phil Fersht on September 8, 2014
More than 850 data points were collected in Q1 and Q2 of 2014, covering 740 buyers, providers, and advisors/influencers of SAP Services. 31 providers of SAP Services were evaluated.
Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Enterprise Irregulars, HfS Blueprint Results, IT Outsourcing / IT Services, sap, Thomas Mendel
By Phil Fersht on August 21, 2014
The act of “outsourcing” is really only that initial phase of activity where an organization takes a technology/business process or function and transfers the management responsibility over to a third party to ensure the smooth running of said process or operation. Once the outsourced processes are running functionally with the third party, the “outsourcing” is […]
Posted in Business, Featured Posts | Tagged Analytics and Big Data, avasant, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Enlighta, Global Business Services, HfS Blueprint Results, HfSResearch.com Homepage, Hyperos, IaaS and BPaaS, ISG, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, KPMG, Outsourcing Advisors, PaaS, SaaS, Security and Risk, servicenow
By Phil Fersht on August 14, 2014
The 2014 Talent Acquisition Services Blueprint: Defining and Sourcing the Talent you need in today’s Digitally-challenged marketplace
Posted in Business | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, HfS Blueprint Results, HfS Research, HfSResearch.com Homepage, HR, HR Outsourcing, HR Strategy, IaaS and BPaaS, PaaS, SaaS, Sourcing Change Management, talent, Talent in Sourcing
By Phil Fersht on July 16, 2014
When we look at the future potential of BPO, one of the markets with the most untapped potential is that of supply chain services, which could be as large as $300 Billion in annual expenditure when today’s emerging offerings really begin to mature, and an increasing number of buyers have to tap into third party […]
Posted in Business, Featured Posts | Tagged Analytics and Big Data, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, HfS Blueprint Results, HfSResearch.com Homepage, IaaS and BPaaS, Knowledge Process Outsourcing & Analytics, PaaS, procurement, SaaS, Security and Risk, Sourcing Change Management, Talent in Sourcing, The Internet of Things
By Phil Fersht on May 8, 2014
HfS releases the 2014 Cloud Infrastructure Services Blueprint Report: Accenture, Amazon, HP, IBM and Wipro lead the pack
Posted in Featured Posts, Technology / Software | Tagged Buyers' Sourcing Best Practices, Cloud Computing, Enterprise Irregulars, HfS Blueprint Results, HfSResearch.com Homepage, IaaS and BPaaS, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Outsourcing Research, Outsourcing Vendors, PaaS, SaaS, Security and Risk, SMAC and Big Data, Sourcing Change Management, The Future of Outsourcing, The Internet of Things
By Phil Fersht on February 25, 2014
HfS launches the first Blueprint Report focused on Enterprise Mobility Services, where Infosys, Tech Mahindra, IBM and Accenture made the Winner’s Circle
Posted in Business | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Financial Services Sourcing Strategies, Global Business Services, Healthcare and Outsourcing, HfS Blueprint Results, HfSResearch.com Homepage, Industry-specific Outsourcing, Innovation in Outsourcing, mobility, The Future of Outsourcing, The Internet of Things
