By R "Ray" Wang on January 23, 2014
HootSuite Prepares For Enterprise Growth On January 22nd, 2014, Hootsuite announced its acquisition of analytics provider uberVU for an undisclosed sum. The Bucharest, Romania and Cambridge, MA based software company brings 42 employees and over 200 customers to HootSuite. Key insights for customers and prospects include: uberVu provides Hootsuite with enterprise class analytics. uberVU’s technology […]
Posted in Business | Tagged acquisitions, analytics, Apps Strategy, Ariad, Business Analytics, Chief Marketing Officer, CMO, Constellation Research, CustExp, customer engagement, Customer Experience, customer service, CXP, Dassault Systems, Data to Decisions, DDB, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, fujitsu, Getty Images, Giant Eagle, hootsuite, Indiegogo, JDRF, L'Occitane, Method, NBC, News Analysis, Phillips, R "Ray" Wang;, rwang0, SC Johnson, socbiz, social analytics, social business, social customer insights, social marketing insights, Social Media, social media monitoring, social technologies, Software Insider, SoftwareInsider, uberVU, user strategy, vendor strategy, Wolverine Worldwide.
By Jeff Nolan on August 9, 2013
This is the 4th installment in the Startup Lessons series I have been writing in the wake of my experience with Get Satisfaction. We are getting into the topics that are much more specific to Get Satisfaction, therefore I have an obligation to redact certain details that are confidential however in the spirit of shared […]
Posted in Business | Tagged enterprise, Entrepreneurship, Get Satisfaction, gslessons, hootsuite, marketing, SaaS, sales, startup lessons, startups, yammer, Zendesk
By R "Ray" Wang on May 29, 2011
Executive Profile Series Delivers The Inside View On Disruptive Technologies Starting this week, we’ll be kicking off an on-going series of interviews with the people behind the technologies in Cloud Computing and Social Business. The interviews should provide insightful points of view from a customer, industry, and vendor perspective. The transcript of the 30 minute […]
Posted in Business | Tagged aaron levie, Adam Rogers, adobe, Adobe Systems, Alan F. Nugent, Alcatel-Lucent, Alistair Rennie, Aneel Bhusri, Attensity Group, Bill Jacarsuo, Bob Kelly, Box.net, Brad Smith, BunchBall, Charlie Isaacs, Clarabridge, Cloud, Cloud Computing, Danile Debow, David Bankston, David Sacks, disruptive, disruptive technologies, Disruptive technology, Ed Van Siclen, Eugene Lee, Executive Profiles, Gaurav Dhillon, Get Satisfaction, Greg Gianforte, hootsuite, Ian Hersey, ibm, INgage Networks, Intuit, Jive Software, Lithium Technologies, loic le meur, Lyle Fong, Marcel LeBrun, Michael Ni, microsoft, Moxie Software, Mzinga, netsuite, Parker Harris, Pervasive Software, Peter Lorenz, R “Ray” Wang;, R "Ray" Wang;, Radian6, Rajat Paharia, Ram Menon, Randy Guard, RightNow, RightNow Technologies, Rob Howard, Rob Tarkoff, rwang0, Ryan Holmes, Rypple, salesforce.com, sap, SAP AG, SAS Institute, seesmic, Sid Banerjee, SnapLogic, social business, Social Business Software, socialtext, Telligent, TIBCO Software, Tien Tzuo, Tom Kelly, Tony Zingale, Ultimate Software, vendor strategy, Verafirma, Wendy Lea, workday, yammer, Zach Nelson, Zuora |
By R "Ray" Wang on April 25, 2011
Amazon’s Cloud Outage Catches Most Clients Offguard The recent Amazon cloud outage at its Northern Virgina data center from 5 am Thursday, April 21, 2011 to roughly 5 am Friday, April 22 has shaken the confidence of some executives on public cloud computing. Most notably, FourSquare, HootSuite, Reddit, and Quora publicly suffered visible performance issues. […]
Posted in Technology / Software | Tagged Amazon, Amazon EC2, Amazon Web Services, Amazon.com, Apps Strategy, backup, bill of rights, Cloud, Cloud Computing, Cloud options, disaster recovery, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, Foursquare, high availability, hootsuite, IBM Blue Cloud, license management, license policy, Microsoft Azure, Microsoft Azure Services Platform, Private Cloud, Private Clouds, public cloud, Quora, R “Ray” Wang;, R "Ray" Wang;, Reddit, rwang0, Vendor Selection
