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Horses For Sources

Blueprint to Re-Cycle the much Hyped MagiK Kvadrant

Blueprint to Re-Cycle the much Hyped MagiK Kvadrant

By Zoli Erdos on March 25, 2013

Fellow Enterprise Irregular and HfS Research Founder Phil Fersht introduced their new Blueprint with an appropriate title: Step aside Magic Quadrant, hello Blueprint. I think such a milestone warrants a historical overview of Gartner’s Magic Quadrant, Hype Cycle, Magic Cycle, Magic Hype, Hyped Magik… or any other variation you prefer.  And since it’s just a few […]

Posted in Trends & Concepts | Tagged Blueprint, gartner, Gartner MQ, HfS Research, Horses For Sources, Humor, Hype Cycle, Just for fun, Magic Quadrant, research

Scott Golas, MadMan of digital media outsourcing

Scott Golas, MadMan of digital media outsourcing

By Phil Fersht on January 17, 2011

Centro is taking the function of advertising-process sourcing to an entirely new level with a new managed services offering, called MediaOps, that will enable advertisers to outsource their entire digital media operations, which are typically onerous t…

Posted in Business | Tagged Centro Advertising, Enterprise Irregulars, HfS, HfS Research, Horses For Sources, Industry-specific Outsourcing, Innovation in Outsourcing, Knowledge Process Outsourcing, mark reed-edwards, media buying, media planning, Outsourcing and Technology, Outsourcing Heros, Outsourcing Vendors, Phil Fersht, Scott Golas, Sourcing Best Practises, Transis MediaOps

The Industry Speaks about Cloud, Part I: Business execs are buying-in to Cloud even more than their IT counterparts

The Industry Speaks about Cloud, Part I: Business execs are buying-in to Cloud even more than their IT counterparts

By Phil Fersht on November 2, 2010

Cloud Business Services are no longer hype – both business and IT executives are buying-into the value Cloud can bring to their jobs and their organizations. The ability to access business applications quicker, faster, cheaper and in a virtual busines…

Posted in Featured Posts, Trends & Concepts | Tagged Cloud, Cloud Business Services, Cloud Computing, HfS Research, Horses For Sources, Innovation in Outsourcing, IT Outsourcing / IT Services, London School of Economics, Outsourcing and Technology, Outsourcing Research, Phil Fersht, SaaS, Sourcing Best Practises, The Future of Outsourcing, The Industry Speaks, Uncategorized

CSC stakes its claim to prosper in the new IT services ecosystem

CSC stakes its claim to prosper in the new IT services ecosystem

By Phil Fersht on October 24, 2010

CSC has struck out in a new direction sketching out a long-term position as a “service integrator” and laying out a cloud strategy that goes beyond the usual hype. The real test is whether CSC can channel its pricing and engagement models, its ser…

Posted in Business | Tagged Cloud, Cloud Computing, Computer Sciences Corporation, csc, euan davis, Financial Services Sourcing Strategies, Healthcare and Outsourcing, HfS, HfS Research, Horses For Sources, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, it Services, ITO, Outsourcing and Technology, Outsourcing Research, Outsourcing Vendors, Sourcing Best Practises, The Future of Outsourcing

Clarifying the Chucky chop shop issue:  what should the US government do?

Clarifying the Chucky chop shop issue: what should the US government do?

By Phil Fersht on August 22, 2010

What options could the US government consider, if it wants to “stop” Indian IT services firms bringing temporary IT staff over to the US, and create an environment for fostering onshore technology employment and innovation?

Posted in Business | Tagged Chop Shop, Current Affairs, Horses For Sources, Immigration reform, Infosys, Outsourcing and Politics, Schumer, Sourcing Best Practises, The Future of Outsourcing | 5 Responses

Why Chuck needs to get the chop

Why Chuck needs to get the chop

By Phil Fersht on August 17, 2010

Senator Charles E. Schumer, not content with ludicrous attempts to tax the US consumer for taking an offshore call, has continued his personal tirade against the use of offshore services, by pushing through legislation to add a further $2,000 tax for an H-1B visa application, and $2,250 more for an L-1 visa application.

Posted in Business, Featured Posts | Tagged BPO, Current Affairs, Employment, H-1B visa, Horses For Sources, Information technology, Infosys, IT Outsourcing / IT Services, offshore, Outsourcing, Outsourcing and Politics, Outsourcing Vendors, Schumer, The Future of Outsourcing, United States

Is it time for Western and Indian services cultures to blend?

Is it time for Western and Indian services cultures to blend?

By Phil Fersht on August 13, 2010

Business leaders are demanding more innovation and productivity from their outsourcing endeavors, but their delivery teams tend to be more concerned with the work culture of their provider. So how can leading providers deliver all the goodies CFOs and…

Posted in Business | Tagged BPO, Current Affairs, Horses For Sources, Indian outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Outsourcing Vendors, Sourcing Best Practises, The Future of Outsourcing

Time for HP to shephurd its BPO business

Time for HP to shephurd its BPO business

By Phil Fersht on August 9, 2010

When Mark Hurd took up the reins as HP’s boss back in 2005, the company badly needed him to stabilize the business, drive up the stock price, and add discipline and cost-control into many of its global operations. And whatever the reason for his demise…

Posted in Business, Featured Posts | Tagged BPO, Current Affairs, HfS Research, Horses For Sources, hp, HR Outsourcing, Industry-specific Outsourcing, IT Outsourcing / IT Services, Mark Hurd, Outsourcing and Technology, Outsourcing Research, Outsourcing Vendors, Phil Fersht, The Future of Outsourcing | 2 Responses

Service providers siloed by vertical industry are stifling innovation with clients

Service providers siloed by vertical industry are stifling innovation with clients

By Phil Fersht on July 8, 2010

To win more business, outsourcing service providers must innovate by creating and unleashing a multi-client collaborative model that isn’t restricting their clients to their industry vertical silos. HfS research reveals clients’ desire to collabora…

Posted in Business | Tagged BPO, business process outsourcing, Horses For Sources, Innovation in Outsourcing, Lee Coulter, Outsourcing Research, Phil Fersht, Sourcing Best Practises

Preaching Process with Pramod, Part III:  What if you can build a true back-office-in-the-box, based on the Cloud and ERP platforms, which costs a fraction of what it used to?

Preaching Process with Pramod, Part III: What if you can build a true back-office-in-the-box, based on the Cloud and ERP platforms, which costs a fraction of what it used to?

By Phil Fersht on June 23, 2010

At long last, we come to the final part of our interview with Genpact’s President and CEO, Pramod Bhasin. Phil Fersht and Pramod discuss the future of process consulting, where labor arbitrage is heading, more about the Cloud, and a some advice for to…

Posted in Business | Tagged BPO, Cloud, Cloud Computing, erp, Genpact, Horses For Sources, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing, Outsourcing, Outsourcing and Technology, Outsourcing Heros, Outsourcing Vendors, Phil Fersht, Pramod Bhasin, SaaS, The Future of Outsourcing | 1 Response

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