
Reprise In Time For #HRTechConf: Do You Know How To Answer These Questions?
[I posted the original version of this on 9-12-2011, just in time for last year’s HR Technology Conference. Now here we are again, in frantic last minute preparations, but so wanting to be sure that our conference plans are focused on the important HRM delivery system issues that we’re facing. So I thought it was […]

Even Successful Products Deserve A Sunset Plan
The End Of An Era Is Near [Disclosure: This is part memoir and part advertorial, where the advertiser is Bloom & Wallace.] If you’ve been wondering about the long delay since my last blog post, read on to learn about one project on which I’ve been working. That project has been to finalize the sunset plan for my […]

Eight Characteristics Of Effective HRM And HRM Delivery Systems
In my last post, I told some all too typical business stories in which it was easy to recognize, in situ, really bad HRM policies and practices, HRM service delivery and HR technology use. Every manager has their own favorite such tales of woe, and my HR practitioner colleagues are awash in the fallout from such […]

HR Leaders: Do You Know How To Answer These Questions?
Dr. Naomi Is In! Unlike my good friend Ray Wang, there are no Naomi clones. Just this solo consultant trying to save the world from bad HRM and HRM delivery systems. And while I’m a pretty productive and hard worker, there aren’t enough hours in a lifetime to support every HR exec who comes calling with their […]

In Search Of HRM/HRMDS/HR Tech “Best” Practices
Of the many reasons cited for outsourcing one or more HRM business processes as well as for making investments in HRM software, none is more susceptible to marketing hype than that outsourcing providers and software vendors deliver “best” practices in HRM. The best HRM software, “out of the box,” may certainly deliver some good practices in […]

The Future Of HRM Software: Embedded Intelligence
Hi, I’m Naomi, your friendly HRM consultant There’s an easy way to describe what I mean by embedded intelligence. Conjure up a memory of the best, most knowledgeable, most effectively consultative and strategic thinking HR leader you’ve ever known. Now conjure up a memory of that master of regulatory options and obligations, that HR administrator who […]

The Future Of HRM Software: Effective Dating
Tempus Fugit! Did you think this was going to be a guide to finding the man/woman of your dreams? Wrong! If you ask any HRM software vendor or BPO provider if their software is effective-dated, the universal response will be yes. And they’re telling the truth. Even the sorriest HRM software allows for the effective-dating […]

Follow The Yellow Brick Road Part IV/Finale: The HRM Delivery System!
If you feel like you’ve been stranded along the way or that we’ve (or you’ve) been off on various scenic detours, my apologies for not providing the final installment of our Yellow Brick Road travelogue as quickly as I had hoped. Life just keeps happening; we keep up as best we can. When last we […]

M&A Observations: NorthgateArinso Acquires Convergys’ HRO Business
There’s been a lot of commentary on this deal, so well may you ask what more there is to say. But just like with the Workday 10 release on which I just posted, I think there are several aspects of the NorthgateArinso/Convergys HRO deal that deserve further attention. Against a backdrop of why Convergys HRO failed and what that failure […]

Follow The Yellow Brick Road Part II: Vision, Strategy And Outcomes
In Part I of our journey down the yellow brick road to great HRM and HRM delivery systems, I set the stage in terms of the environment in which our organizations must operate and what they must do to be successful. By now you should have decided for your own organization – or will do this […]