By R "Ray" Wang on October 16, 2012
Key Themes Include Mobility, User Experience, and Innovation Over 1100 IFS customers convened October 15th to 17th, 2012 in Gothenburg Sweden for the IFS World Conference. The conference brought together the world of projects, service and asset, manufacturing, and supply chain. The conference highlighted the: Massive move to mobile. IFS continued their push into their […]
Posted in Technology / Software | Tagged #ifswoco2012, aerospace & defense, Apps Strategy, business technology, BYOD, Chief information officer, Cloud, Cloud Computing, Cloud options, CMO, Constellation Research, engagement, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, enterprise strategy, erp, event report, IFS, IFS North America, IFS World, mobile, mobile enterprise, News Analysis, projects, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Technology Optimization, user conference, user event, User Experience, user strategy, vendor strategy |
By R "Ray" Wang on June 15, 2012
Mobility and Scheduling Play A Key Role In IFS Service Management Strategy On May 23rd, IFS acquired Metrix, a service management and mobility vendor headquartered in Waukesha, Wisconsin. IFS adds 90 customers with Metrix. Key highlights of the acquisition include: Expansion into new markets. Metrix Service Management provides a field service management and depot repair […]
Posted in Business | Tagged #techoptimization, acquisition, acquisitions, Apps Strategy, Chief Customer Officer, Chief Service Officer, CIO, CustExp, Customer Experience, customer relationship management, customer service, Customer Support, Emerging Technologies, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise class, enterprise collaboration, enterprise software, enterprise strategy, Field service, IFS, IFS North America, mergers, Mergers And Acquisitions, Metrix, mobile, mobile enterprise, News Analysis, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, R "Ray" Wang;, rwang0, scheduling, service, Software Insider, SoftwareInsider, support
By R "Ray" Wang on November 19, 2010
The super majority (26 of 27) of publicly traded software vendors in the Software Insider Index® delivered turnaround stories for Q3 Cy 2010 year-over-year (YoY) performance. SaaS vendors and middleware vendors led the charge with solid double digit gains against tough comps. Performance of on-premises apps vendors reflected the easy comps from a dismal 2009 […]
Posted in Business, Featured Posts | Tagged 2010, Amdocs, Ariba, Blackboard, CA, CA Technologies, Computer Associates, Concur, Deltek, enterprise applications, enterprise apps, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, Epicor, IFS, IFS North America, Informatica, JDA Software, Kenexa, Lawson, Manhattan Associates, netsuite, Pervasive Software, Progress Software, QAD, Quarterly Financial Tracker, RightNow, RightNow Technologies, Saba, salesforce.com, sap, SII, SII®, SoftwareAG, subscription revenues, SuccessFactors, Taleo, two-tier ERP, Ultimate Software, VMware