
Setting Goals and Rewards
You should check out “The Second Machine Age” by Erik Brynjolfsson and Andrew McAfee of MIT. It’s a thoughtful analysis of the technology progression handed to us by Moore’s Law and its effect on every aspect of our lives. Their thesis is pretty simple but also powerful. Early in the computer age, we developed transactional […]

The Fine Art of Belly Scratching
I was at a dinner at a working cattle ranch outside of Denver not long ago, but this ranch had a difference. Rather than raising cattle for the table, the business raised breeding stock and sent animals and other products, like embryos, all over the world. Every animal on the ranch had its genetic makeup […]

The Incentive Compensation Process
The story of front office automation is shifting from data to process, but the idea is so new that you’d be hard pressed to identify a movement by that name. However, I am happy to coin a term and if you consider the developments of the last decade a clear picture emerges. CRM and other […]