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Innovation management

Why Companies are Using Social Software

Why Companies are Using Social Software

By Michael Fauscette on July 14, 2012

Twice a year, for over three years now, we have conducted a social business survey to look at adoption and usage trends in the enterprise. We recently completed this years survey and are now busy analyzing the data. There are…

Posted in Business | Tagged collaboration, Customer, e2.0, Innovation management, knowledge, SCRM, socbiz, Social, support, Survey | 11 Responses

Innovation Management

Innovation Management

By Michael Fauscette on October 26, 2011

I titled the post “Innovation Management”, but I intend to focus as much on the activity as on the underlying system. While innovation management is the name we use in our just released Social Business Taxonomy (IDC Doc #230541, currently subscription required, but shortly will be posted here). I’m a little wary of using “management” […]

Posted in Featured Posts, Trends & Concepts | Tagged ideasourcing, ideation, innovation, Innovation management, Knowledge Management, Management, open innovation, portfolio, process, product, project management, service | 1 Response

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