By Phil Fersht on August 21, 2014
The act of “outsourcing” is really only that initial phase of activity where an organization takes a technology/business process or function and transfers the management responsibility over to a third party to ensure the smooth running of said process or operation. Once the outsourced processes are running functionally with the third party, the “outsourcing” is […]
Posted in Business, Featured Posts | Tagged Analytics and Big Data, avasant, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Enlighta, Global Business Services, HfS Blueprint Results, HfSResearch.com Homepage, Hyperos, IaaS and BPaaS, ISG, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, KPMG, Outsourcing Advisors, PaaS, SaaS, Security and Risk, servicenow
By Phil Fersht on May 11, 2012
ISG analyst Stanton Jones points a nuclear missile at the credibility of Gartner’s recent Magic Quadrant for Managed Hosting
Posted in Business | Tagged Business Process Outsourcing (BPO), Enterprise Irregulars, gartner, ISG, IT Outsourcing / IT Services, Outsourcing Advisors, Outsourcing Research, The Future of Outsourcing, TPI
