
The raw truth about outsourcing: 83% of outsourcing customers would not go back, despite three-in-four failing to achieve value beyond cost
Most enterprises are pleased they moved into an outsourcing model, but have recognized they need to make significant changes to the way they manage their service provider relationships
Digital transformation and consulting/outsourcing firms
Changing technologies, client expectations, competition and an evolving market environment have forced business process outsourcers to adapt. Here’s what you need to know.

Barter or charity: California seeks free IT security services
California’s state Department of Motor Vehicles issued a request for quotation with unusual terms: requesting bidders to supply free work.

Mahindra Satyam eyes big comeback
While the rest of the outsourcing world has been carrying on through challenging times, the most challenged of its citizens, Mahindra Satyam, has been quietly rebuilding a global business under the charismatic and candid leadership of Atul Kunwar.