While most companies weren’t looking, social business remade the economy
The evidence has been steadily seeping into the edges of business thinking for years: The online world has clearly and systematically changed the rules of business, and companies must adapt or risk irrelevance. This often seemed self-evident to many of us, even if the ranks of the Fortune 500 and Global 2000 didn’t actually seem […]
Aggregating Some Random Pieces: The Social CRM Industry
I was going to do this long post about something but I decided instead to accumulate a few things in a shorter format and lay them out to you. They are both industry driven and highly personal. So here we…
![Is SCRM ‘09 the same as eCRM ‘99? [Buzzword Bingo]](https://siliconangle.net/ver2/files/2009/12/image_thumb112.png)
Is SCRM ‘09 the same as eCRM ‘99? [Buzzword Bingo]
I made a bit of a wisecrack (I do that often…) yesterday on Twitter in response to Ray Wang of Altimeter Group’s tweet that traditional CRM vendors are making "Not much progress on Social other than adding "another" channel."
My response to Ray’s tweet was that SCRM ‘09 sounds a lot like eCRM ‘99, which […]
Is SCRM ‘09 the same as eCRM ‘99? [Buzzword Bingo] is a post from: The SiliconANGLE
Some Pre-Forecast Odds Ends re: Social CRM
Before I push out my Forecast for 2010 (next week some time), I have a few short observations that are honestly somewhat random: Facebook Does It Again – Not So Privately All Facebook members…
The award winning, edgiest CRM blog on the planet. The…
