Jive, Portland, and RetroChic
Every now and then I start thinking about things that may not fall within the formal purview of Social CRM or enterprise software. But what makes Social CRM such an interesting field is the width and breadth of scope that those of us involved in it get to exercise. Because there is so much social […]

Monday’s Musings: SaaS, SOA, Integration and How To Make A Peanut Butter And Jelly Sandwich In The Cloud
Rapid SaaS Adoption Will Lead To A Repeat Of 1990’s Best Of Breed Integration Challenges
The proliferation and rapid adoption of SaaS solutions stems from 7 key benefits: richer user experience, rapid implementation, frequent cycles of innovation, minimal upgrade hassles, always on deployment, subscription pricing, and scalability (see Figure 1). Despite these benefits, organizations head full […]