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Leadership

Monday’s Musings: Who Gets To Be A Chief Digital Officer?

Monday’s Musings: Who Gets To Be A Chief Digital Officer?

By R "Ray" Wang on August 4, 2014

 The Chief Digital Officer Navigates Digital Disruption… Chief Digital Officers serve as a leader who is wholly responsible and ultimately accountable for driving digital business transformation.  As identified by Constellation in its’ recent report on the “Case For the Chief Digital Officer”, Constellation expects this executive to report directly to the CEO and bridge the gap […]

Posted in Trends & Concepts | Tagged Apps Strategy, Big Data, Big Data Business Models, business technology, Business Transformation, CDO, CEO, Chief Collaboration Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Marketing Officer, CIO, Consumerization of IT, CTO, CXO, Design thinking, Digital Business, Digital Disruption, Digital Divide, Digital DNA, Digital Transformation, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, Emerging Technologies, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Fast Followers, Leadership, management strategy, Market Leaders, Organizational Design, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy

Reason #30 Why We Can’t Change: We Don’t Have the Time

Reason #30 Why We Can’t Change: We Don’t Have the Time

By Susan Scrupski on May 1, 2014

My friends and colleagues at Change Agents Worldwide are kicking off a “blog carousel” to address all these reasons why organizations can’t change.  This list was carefully compiled by a Product Engineer of the Milwaukee Gear Company in 1959.  These objections still live on today in memos, meetings, analysis decks, and teleconference calls over a half-century […]

Posted in Featured Posts, Trends & Concepts | Tagged change agents, Digital Workplace, future of work, Leadership

Successful Networks Require a Cross-Disciplinary Team

Successful Networks Require a Cross-Disciplinary Team

By Susan Scrupski on April 9, 2014

It should come as no surprise that a one-dimensional approach to network “deployment” will yield lackluster results.  In the heyday of the Enterprise 2.0 movement, it was largely IT that introduced social networks to the workforce.  The mistake that many customers made in those early days was viewing social networks as a technology platform vs. […]

Posted in Trends & Concepts | Tagged adoption, change agents, Change Management, Digital Workplace, Enterprise 2.0, future of work, Leadership, Organizational Change, Social network, social network analysis

If Marc Benioff Carried a Rabbit’s Foot, Would You?

If Marc Benioff Carried a Rabbit’s Foot, Would You?

By Dave Kellogg on March 31, 2014

In business we have a sad tendency to copy success blindly. I remember the first time I read about this I didn’t even understand what I was reading: “Nothing in business is so remarkable as the conflicting variety of success formulas offered by its numerous practitioners and professors.  And if, in the case of practitioners […]

Posted in Featured Posts, Trends & Concepts | Tagged Decision making, Leadership, Management, marketing, strategy

PayPal President’s Ream-the-Team Email:  Good or Bad Leadership?

PayPal President’s Ream-the-Team Email: Good or Bad Leadership?

By Dave Kellogg on February 13, 2014

As you may have heard, PayPal president David Marcus recently zipped off a zinger of an email to company employees which was leaked to Business Insider and featured in this story:  PayPal Chief Reams Employees — Use our App or Quit. Some highlights: PayPal It, our program enabling you to refer businesses that don’t accept […]

Posted in Business, Featured Posts | Tagged dogfood, Leadership, Management, PayPal | 1 Response

Passion is No Ordinary Word

Passion is No Ordinary Word

By Susan Scrupski on February 10, 2014

[This is a bit of an insider post.  New blog readers, please bear with me.] Here’s a question:  When did you first fall in love with Luis Suarez?  For me, it was sometime in 2006 or 2007.  I first wrote about him on my blog in 2007 after he unpacked a 7-part analysis of the […]

Posted in Trends & Concepts | Tagged adoption, change, change agents, Change Agents Worldwide, collaborative economy, Digital Workplace, Leadership, Luis Suarez, networks, new age consulting

Seven Lessons Learned In Customer Experience Strategies During A Data Breach (such as Target’s)

Seven Lessons Learned In Customer Experience Strategies During A Data Breach (such as Target’s)

By R "Ray" Wang on December 27, 2013

Every Brand Should Have A Plan For A Data Breach The confluence of centralized personally identifiable information, reliance on digital channels, ease of hacking of magnetic stripes, and the application of the Willy Sutton rule ( a.k.a. you rob banks because that’s where the money is) improve the odds that many organizations will face a […]

Posted in Business, Featured Posts | Tagged Apps Strategy, best practices, Big Data, BigData, business strategy, Business Transformation, Chief Customer Officer, Chief executive officer, Chief Marketing Officer, CMO, Crisis Communications, CRM, CustExp, customer engagement, Customer Experience, customer experience management, customer relationship management, customer service, customer service; -business, CXP, Cyber security, data breach, data privacy, Digital Business, Digital Disruption, Digital Divide, Digital identity, digital marketing, Digital Strategy, engagement, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Identity, Identity management, Infosecurity, Leadership, marketing, Marketing strategy, Marshall's, Next Gen Customer Experience, Next Gen CXP, Privacy, Privacy Rights, R "Ray" Wang;, rwang0, security, social business, Social Media, Software Insider, SoftwareInsider, Target, TJ Maxx, TJX, vendor strategy | 2 Responses

The Chief Digital Officer In The Age Of Digital Business

The Chief Digital Officer In The Age Of Digital Business

By R "Ray" Wang on November 6, 2013

Market Leaders and Fast Followers Prepare for Digital Business In 2014 Conversations at Constellation’s Connected Enterprise last week validate a larger trend in the market place.  The audience of 220+ early adopters with 75% representing line of business and 25% in IT highlighted the convergence of the five forces of consumerization described in 2009 and […]

Posted in Business | Tagged Apps Strategy, B2B, B2C, Big Data, BigData, Business Analytics, Business Outcomes, business strategy, Business Transformation, CDO, CEO, CFO, Chief Digital Officer, Chief information officer, Chief Marketing Officer, CIO, Cloud, CMO, CoIT, Constellation Research, Consumerization of IT, context, Corporate Strategy, CTO, CustExp, Customer Experience, Data to Decisions, Data2Decisions, Design thinking, digital marketing, Digital Marketing Transformation, Digital Strategy, disruptive, disruptive business models, disruptive technologies, Disruptive technology, early adopters, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, future of business, innovation, Leadership, mobile, mobile enterprise, mobility, Monday's Musings, p2p, People to People, R "Ray" Wang;, rwang0, social business, Social Media, Software Insider, SoftwareInsider, Video | 2 Responses

CTO, CIO, CMO, CPO, C3PO?

CTO, CIO, CMO, CPO, C3PO?

By Sig Rinde on May 7, 2013

The CIO and CTO titles have been around for a bit… And I can sympathise with that, after all IT used to be something magical hard-to-grasp stuff for many in the upper echelons of the organisations. And much of that…

Posted in Trends & Concepts | Tagged CIO, CTO, Justfortheheckofit, Leadership, Management, Web/Tech

Lessons from and for 21st Century Leaders

Lessons from and for 21st Century Leaders

By Paul Greenberg on January 24, 2013

Last October, I had the honor of speaking at the 2012 Pivot Con, a conference hosted by my dear friend and key social influencer Brian Solis. This conference held annually, is an affordable laid-back event built around intellectual conversation, without some of the more recent attendant pretense of, say, TED. Its more of a social […]

Posted in Featured Posts, Trends & Concepts | Tagged Brian Solis, Leadership, pivotcon, Stowe Boyd

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