
Customer Life, Not Just Lifecycle Were all Human and That Makes It Tough To Figure
I didn’t think that my 60th birthday would affect me much, but it did. Know why? Because I realized that I was actually over halfway through my life and that it was a finite life. It also hit me very hard that there are things I needed to do for my own sake and hopefully […]

The IBM/SAP/Oracle/HP Show: ALM and the Struggle for Lower TCO and Better Account Control
Big company battles, like real-world battles between countries, often center around obscure points of friction. The Austro-Prussian war had its Schleswig-Holstein, the Vietnam war had the Gulf of Tonkin incident, and enterprise software has application lifecycle management. ALM today is a relatively obscure point of friction between giants that holds the promise of igniting global […]