
Passion is No Ordinary Word
[This is a bit of an insider post. New blog readers, please bear with me.] Here’s a question: When did you first fall in love with Luis Suarez? For me, it was sometime in 2006 or 2007. I first wrote about him on my blog in 2007 after he unpacked a 7-part analysis of the […]

Social Maturity at Scale: From Evangelism to Execution
It takes a village to raise a tectonic shift in the way companies communicate and operate at scale. No, it will take a network of connected villages. And it will take over a decade to get past the early adoption phase for social business transformation inside large enterprises. A few threads and blog posts are […]