Gartner, the lightning rod
Once again Gartner is in the news. Its is being sued and a whole slew of blogs and articles have piled on. My summer project researching and writing about the SAP economy has allowed me a chance to go back and review 20+ years of market research, articles, blogs and presentations. Part of me wonders […]
Top 12 Sites For Free Cloud Computing & Enterprise Software Research
One of the most common questions I get from students is where they can find free cloud computing and enterprise software research. Few if any of my students work for companies who have subscriptions with the top analyst firms however. A small group of students are working on a start-up on the side and want […]
Category “Killers”
I was part of a group of analysts Gartner started hiring in the mid 90s to expand their business applications coverage. It launched the Administrative Application Services (AAS), Customer Relational Management (CRM), Integrated Logistics Services (ILS), and several vertical ones starting in 1995. Its coverage of these areas started to get richer and soon there […]
Amazon Web Services Leading Cloud Infrastructure as a Service App Development
Evangelizing development on any cloud computing or enterprise platform is challenging, costly and takes a unique skill set that can educate, persuade, sell and serve developers at the same time. The companies who excel at this exude technical prowess and as a result earn and keep trust. For Cloud Infrastructure as a Service (IaaS) […]
Blueprint to Re-Cycle the much Hyped MagiK Kvadrant
Fellow Enterprise Irregular and HfS Research Founder Phil Fersht introduced their new Blueprint with an appropriate title: Step aside Magic Quadrant, hello Blueprint. I think such a milestone warrants a historical overview of Gartner’s Magic Quadrant, Hype Cycle, Magic Cycle, Magic Hype, Hyped Magik… or any other variation you prefer. And since it’s just a few […]
The truth about Magic Quadrants, Waves etc
My friends at Horses for Sources are introducing their Blueprint which they position as “not reliant on the arbitrary viewpoint of a single analyst” as say a Gartner Magic Quadrant or a Forrester Wave. I hope they do well with it, but there are some fundamental flaws with the MQ or Wave that I am […]
Gartner’s Magic Quadrant for Social CRM and the Social Enterprise
The best CRM systems change a company and its relationships for the better. Implemented well, CRM systems can take a business into entirely new markets while solidifying leadership in existing ones. Add in the easy-to-use nature of social networks, and the potential value of CRM accelerates even faster. The Social as defined by , heavily […]
The 2012 Social CRM Tragic Quadrant
Last week the respected industry analyst firm Gartner Group released their 2012 Social CRM Magic Quadrant. For those of you who follow these proclamations, the inside baseball crowd, the MQ is an event unto itself and despite what anyone would suggest, it really is all about the 2×2 chart. The methodology of the MQ is […]
Gartner’s Social CRM(ish) Magic Quadrant: So….
There’s good and bad in everything. Sometimes the good outweighs the bad, the bad conversely can outweigh the good. Rarely, but occasionally, we have perfect balance. But sometimes, the thing that contains the good or the bad is actually what needs to be judged, not the good or bad within it. Hold this thought. ************************************************************************************ […]
Variations on Hype Quadrants.. no Magic Hype… no, Hype Cycle.. or is it Magic Quadrant?
Gartner introduced their Real (Magic) Quadrant: Not bad. But let’s not forget the customers’ prospective. Welcome to the Magik Kvadrant: But perhaps most revealing is Phil Fersht’s Painsharing Paradox: Enough of this quadrants, squres, cubes… let’s hype up some cycles. Superseding the Gartner version, here’s the Wailgum Hype Cycle: Not bad. Still a bit complex. […]
