maintenance

Tuesday’s Tip: Understanding The Many Flavors of Cloud Computing and SaaS

By R "Ray" Wang on March 23, 2010

Confusion Continues With Cloud Computing And SaaS Definitions Coincidence or just brilliance must be in the air as three esteemed industry colleagues, Phil Wainewright, Michael Cote, and James Governor, have both decided to clarify definitions on SaaS and Cloud within a few days of each other. In fact, this couldn’t be more timely as SaaS […]

Posted in Featured Posts, Technology / Software, Trends & Concepts | Tagged Apps Strategy, Architecture, Cloud Computing, Cloud options, code modification, configuration, Consumption, creation, customization, DaaS, development as a service, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, hosting, iaas, Infrastructure, Infrastructure as a service, James Governor, maintenance, michael cote, next gen cio, next gen IT leaders, NextGen, orchestration, PaaS, phil wainewright, Platform as a service, product lifecycle, SaaS, server virtualized, software appliances, software as a service, software ownership, software version, tenancy, True SaaS, Tuesday's Tip, upgrades, vendor costs

Monday’s Musings: Decoupling Support From Maintenance – What Apps Vendors Can Learn From Microsoft Dynamics

By R "Ray" Wang on March 8, 2010

Who Says Support Has To Be Bundled With Maintenance?
About a decade back, vendors would offer support and maintenance as two separate line items on their contracts. Support would run about 5 to 10% the license fee and so would maintenance. Keep in mind, average support and maintenance fees were under 15% back then. Here’s a […]

Posted in Featured Posts, Technology / Software | Tagged 3PM, 3rd party maintenance, Apps Strategy, choice, contract negotiations, contract strategy, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise collaboration, enterprise software, erp, maintenance, maintenance fees, Maintenance Hike, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics Convergence, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, predictability, software as a service, Software Ecosystems, software escrow, software licensing, software licesing and pricing, software maintenance, software ownership lifecycle, software pricing, support, Technical support, value | 2 Responses

What if?

By Vinnie Mirchandani on December 31, 2009

CIO Magazine has issued its annual “State of the CIO” set of reports (registration required) In a survey of 600 CIOs in its Executive Council, 34% of CIOs are classified as “function heads” – only 4% of them were focused…

Posted in Business | Tagged business startegy, Chief information officer, CIO, Information technology, innovation, maintenance

SAP and Siemens: Rumors, Reality, Maintenance, and TCO

By Josh Greenbaum on September 15, 2009

Rumors of the end of the world are pretty commonplace these days, and you don’t have to be following the current debate about healthcare in the US to catch a whiff of Armageddon in our times. The latest inclination that the world is coming to the end has emerged from Germany’s Wirtschaftswoche, a BusinessWeek equivalent […]