The raw truth about outsourcing: 83% of outsourcing customers would not go back, despite three-in-four failing to achieve value beyond cost
Most enterprises are pleased they moved into an outsourcing model, but have recognized they need to make significant changes to the way they manage their service provider relationships
Fieldglass and Madison Dearborn — Additional Thoughts on the Deal (and the Future of VMS)
Madison Dearborn has bought itself what many (including me, as an industry observer) consider one of the top two VMS platforms in the market. With Fieldglass, they’ve purchased more than technology and a high-margin, high-growth b…
