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Mass Personalization At Scale

Research Report: What's Top Of Mind From SAP Customers

Research Report: What’s Top Of Mind From SAP Customers

By R "Ray" Wang on December 20, 2017

Relevance And Value Lead The Inquiries About SAP From the criticism about indirect access to SAP Leonardo, the 2017 SAP landscape has been both gut-wrenching and transformational for clients. Rounded out by conversations at Americas’ SAP Users’ Group (ASUG), SAP Australia User Group (SAUG) and UK and Ireland SAP User Group (UKISUG) events, the top […]

Posted in Business, Featured Posts, Technology / Software | Tagged 017, AI, anticipatory analytics, Apps Strategy, Artificial intelligence, Augmented Humanity, Big Ideas, BigData, Business Transformation, cadence, CDO, CEO, CEP, channels, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Marketing Officer, Chief Revenue Officer, Chief Sales Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, CMO, Cognitive Computing, cognitive reckoning, collaboration, Constellation Research, content, context, CTO, CustExp, Customer Experience, customer experience management, CX, Data Driven, data governance, data stewardship, Data to Decisions, digital, Digital Business, digital commerce, Digital Disruption, digital marketing, Digital Marketing Transformation, Digital Transformation, DigitalBiz, digitaltransformation, disrupting digital, Disrupting Digital Business, E-Commerce, engagement, Engagement Apps, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, machine learning, Mass Personalization At Scale, Matrix Commerce, Monday’s Musings, personalization, personalization at scale, R “Ray” Wang;, Research Report, rwang0, Software Insider, SoftwareInsider, value exchange | 1 Response

Image credit: Designboom

News Analysis: Rumors On Apple’s Foray Into Cars “Project Titan”

By R "Ray" Wang on February 16, 2015

 Project Titan May Put Apple Into The Auto Business The February 13th, 2015 Wall Street Journal story spotlighted many of the rumors around the developments behind Apple going into the car business.   Framed around challenging Tesla Motors, the story discussed how the Cupertino juggernaut may be putting together an Apple branded electric vehicle.  Vice […]

Posted in Technology / Software | Tagged #techoptimization, 2015, apple, Apple Car Play, Apple Health Kit, Apple Home KIt, Apple Pay, Apple Watch Kit, Auto, best practices, Business Transformation, BYOD, Chief Customer Officer, Chief Digital Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, CHRO, CIO, CoIT, CoIT and the New CSuite, Constellation Research, Customer Experience, CXO, CXP, digital, Digital Business, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, electric vehicles, enterprise mobile, Enterprise Mobile Management, future of work, iCar, mass personalization, Mass Personalization At Scale, mobile, Mobile Biz, Mobile OS, Mobile strategy, mobility, News Analysis, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Technology Optimization, user strategy, vendor strategy

Research Preview: Digital Transformation Services Take Center Stage For 2015

Research Preview: Digital Transformation Services Take Center Stage For 2015

By R "Ray" Wang on February 9, 2015

Constellation State Of The State Report: Digital Transformation Services Take Center Stage For 2015 The latest Constellation Research state of the state report explores the impact of digital transformation on the services front. As so many different pieces of the digital transformation space come together, Constellation believes that the Digital Transformation Services category is set […]

Posted in Business | Tagged #Nasscom_ILF, #nilf2015, #techoptimization, 2015, application development, Apps Strategy, Architecture, best practices, board room, Business Transformation, BYOD, Chief Customer Officer, Chief Digital Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, CHRO, CIO, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Customer Experience, CXO, CXP, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise mobile, Enterprise Mobile Management, enterprise software, enterprise strategy, five generations of mobile, future of work, mass personalization, Mass Personalization At Scale, mobile, Mobile Biz, mobile device management, mobile enterprise, Mobile Management, Mobile OS, Mobile strategy, mobility, Monday's Musings, NASSCOM, R "Ray" Wang;, research, Research Report, rwang0, Software Insider, SoftwareInsider, strategy, Technology Optimization, user strategy, vendor strategy

Research Report: Inside The 2015 Boardroom Priorities (Parts 1 & 2)

Research Report: Inside The 2015 Boardroom Priorities (Parts 1 & 2)

By R "Ray" Wang on December 17, 2014

Boardrooms In Market Leader And Fast Follower Organizations Rapidly Take Action To Address the Digital Chasm Ahead Constellation Research surveyed over 200 CXO’s and identified 10 board room priorities for 2015. As anticipated, digital transformation has emerged as a significant board room topic and market leaders and fast followers seek guidance on what elements are […]

Posted in Business, Featured Posts | Tagged #techoptimization, 2014, application development, Apps Strategy, Architecture, best practices, board room, Business Transformation, BYOD, Chief Customer Officer, Chief Digital Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, CHRO, CIO, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Customer Experience, CXO, CXP, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise mobile, Enterprise Mobile Management, enterprise software, enterprise strategy, five generations of mobile, future of work, mass personalization, Mass Personalization At Scale, mobile, Mobile Biz, mobile device management, mobile enterprise, Mobile Management, Mobile OS, Mobile strategy, mobility, Monday's Musings, R "Ray" Wang;, research, Research Report, rwang0, Software Insider, SoftwareInsider, strategy, Technology Optimization, user strategy, vendor strategy | 1 Response

News Analysis: Inside the First Industry-Specific Mobile Apps by the IBM MobileFirst for Apple iOS Partnership

News Analysis: Inside the First Industry-Specific Mobile Apps by the IBM MobileFirst for Apple iOS Partnership

By R "Ray" Wang on December 10, 2014

The IBM-Apple Partnership Achieves First Milestones On December 10th, IBM and Apple announced the first wave of industry-specific enterprise solutions as part of the IBM MobileFirst for iOS applications.   In a meeting with Fred Balboni, IBM’s general manager of the Apple partnership; and Jeremy Butcher, Apple Marketing and Strategy, Constellation received an update on the […]

Posted in Featured Posts, Technology / Software | Tagged #techoptimization, 2014, application development, Apps Strategy, Architecture, best practices, Business Transformation, BYOD, Chief Customer Officer, Chief Digital Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, CHRO, CIO, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Customer Experience, CXO, CXP, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise mobile, Enterprise Mobile Management, enterprise software, enterprise strategy, five generations of mobile, future of work, mass personalization, Mass Personalization At Scale, mobile, Mobile Biz, mobile device management, mobile enterprise, Mobile Management, Mobile OS, Mobile strategy, mobility, Monday's Musings, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Technology Optimization, user strategy, vendor strategy | 1 Response

The Seven Rules For Digital Business And Digital Transformation

The Seven Rules For Digital Business And Digital Transformation

By R "Ray" Wang on June 30, 2014

  Lesson Learned From Early Digital Transformation Projects Show New Rules For Digital Business Digital business transformation is one of the hottest board room topics in this year’s strategy planning cycles.  Organizations around the world believe that they must begin the transformation process but many remain uncertain how or where to begin.  Early efforts to […]

Posted in Business, Featured Posts | Tagged Apps Strategy, Big Data Business Models, business disruption, Business Models, Business Transformation, CDO, CEO, Chief Digital Officer, Chief executive officer, Chief information officer, Chief Marketing Officer, Chief Technology Officer, CIO, CMO, Constellation Research, CTO, CXO, Data to Decisions, Digital Business, Digital Disruption, Digital Divide, Digital DNA, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, journey maps, mass personalization, Mass Personalization At Scale, Monday's Musings, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, user strategy, vendor strategy | 1 Response

Five Steps To Starting Your Digital Transformation Initiative

Five Steps To Starting Your Digital Transformation Initiative

By R "Ray" Wang on May 28, 2014

  Cut Through The Hype and Get Started Over the past 12 months, Constellation has interviewed, researched, or assisted more than 50 market leaders and fast followers crafting a digital transformation strategy.  Regardless of industry, size of company, or geography, these early adopters share five common steps to success.  In each case, these steps provide […]

Posted in Trends & Concepts | Tagged #CDOSummit, #cxotalk, 2014, Apps Strategy, best practices, Big Data, Big Data Business Models, Business Outcomes, CDO, CEO, Chief Collaboration Officer, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief Sales Officer, Chief Technology Officer, CHRO, CIO, Cloud, CMO, CoIT, Constellation Research, context, COO, Customer Experience, CXM, CXO, Data to Decisions, Digital Business, Digital Disruption, Digital Divide, Digital DNA, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, future of work, innovation, mass personalization, Mass Personalization At Scale, Matrix Commerce, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Tuesday's Tip, user strategy, vendor strategy | 1 Response

Event Report: Customer Experience Management Alive and Well At Clarabridge Customer Connections #C3Rocks14

Event Report: Customer Experience Management Alive and Well At Clarabridge Customer Connections #C3Rocks14

By R "Ray" Wang on May 3, 2014

Customers Celebrate Success With Customer Experience Management (CXM) Around 450 customer experience professionals gathered at the Fontainebleau Miami Beach resort at Clarabridge’s Customer Connections Event April 28th to April 30th, 2014.  The event brought together professionals passionate about best practices, trends, and techniques in improving customer experience management.  Key customers at the event include major […]

Posted in Business | Tagged #c3Rocks14, 2014, acquisition, acquisitions, Alliances, analytics, Apps Strategy, Big Data, Big Data Business Models, BigData, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief Marketing Officer, CIO, Clarabridge, CMO, Constellation Research, context, CRM, CustExp, Customer Experience, customer experience management, customer relationship management, customer service, Customer Support, CXM, CXO, CXP, Data to Decisions, Data2Decisions, Digital Business, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, event report, feedback management, Market Metrix, mass personalization, Mass Personalization At Scale, partnerships, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Sysomos, user event, vendor strategy

Musings: What Organizations Want From Mobile

Musings: What Organizations Want From Mobile

By R "Ray" Wang on April 29, 2014

Mobile Is The Entry Point To Digital Business Mobile is a key entry point into digital transformation and digital business initiatives.  Along with cloud, social, big data/analytics, and video, mobile is one of the five pillars of digital.  Mobile is more than the first screen of interaction for many users.  Mobile describes how users expect […]

Posted in Technology / Software | Tagged #techoptimization, 2014, application development, Apps Strategy, Architecture, best practices, Business Transformation, BYOD, Chief Customer Officer, Chief Digital Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, CHRO, CIO, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Customer Experience, CXO, CXP, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, digitaltransformation, disruptive, disruptive business models, disruptive technologies, Disruptive technology, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, future of work, mass personalization, Mass Personalization At Scale, mobile, Mobile Biz, mobile device management, mobile enterprise, Mobile Management, Mobile OS, Mobile strategy, mobility, Monday's Musings, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Technology Optimization, user strategy, vendor strategy | 1 Response

Event Report: #AdobeSummit Celebrates Digital Marketing From Creative To Commerce

Event Report: #AdobeSummit Celebrates Digital Marketing From Creative To Commerce

By R "Ray" Wang on April 1, 2014

Market Leaders And Fast Followers Celebrate A Decade Of Digital Marketing Vision In 2004, Omniture founder Josh James, an avid skier, held the first Summit atop the Snowbird Ski Resort for 270 early adopters and converted.  Fast forward eleven years to 2014, an estimated 7000 customers, partners, influencers, and prospects gathered at the Salt Palace […]

Posted in Business | Tagged 2014, adobe, Adobe Summit, analytics, Apps Strategy, B2B, B2B E-commerce, B2C, B2C E-commerce, Big Data, BigData, Business Transformation, CDO, CEO, Chief Customer Officer, Chief Digital Officer, Chief information officer, Chief Marketing Officer, CIO, Cloud, CMO, community platforms, Constellation Research, CRM, CustExp, customer engagement, Customer Experience, CXO, Design thinking, Digital Business, Digital Disruption, digital marketing, Digital Marketing Transformation, Digital Strategy, Digital Transformation, DigitalBiz, disruptive, disruptive business models, disruptive technologies, Disruptive technology, ECommerce, Elastic Path, engagement, Engagement Apps, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, event report, Identity, Intershop, marketing, Marketing Automation, Marketing strategy, mass personalization, Mass Personalization At Scale, Matrix Commerce, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, personalization, personalization at scale, R "Ray" Wang;, real-time, Right time, rwang0, sap, SAP Hybris, Software Insider, Software Vendors, SoftwareInsider, user group event, user strategy, vendor strategy, Vishal Sikka | 3 Responses

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