By R "Ray" Wang on December 23, 2020
By The Constellation Research Team The 2020 Awards Demonstrate The Power Of Humanity Amidst A Global Pandemic And Mass Digitization What started out as an amazing beginning to a new decade ended with one of the worst economies and global health crises in history. Cultural, technological, and business model changes that would have taken a […]
Posted in Business, Featured Posts, Partner Post, Startup Lessons, Technology / Software, Trends & Concepts | Tagged @dhenschen, @dionhinchcliffe, @holgermu, @lizkmiller, @lnfrance, @steve_lockstep, #CCE2020, 2020, Accenture, adobe, Amazon, Amazon Web Services, Amit Bendov, Apps Strategy, arm, ARM chips, Ascension Heatlh, BlueJeans, C-Suite, C3 IOT, C3.ai, CDO, Celonis, CEO, CFO, Chief Collaboration Officer, Chief Creative Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Technology Officer, CHRO, CIO, CISO, com, Constellation Connected Enterprise, Constellation Research, COO, CTO, CXO, CyberX, Data warehouse, Digital Transformation, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Awards, enterprise software, Eric Yuan, excecution management system, Gong, google, Google Cloud, google cloud platform, hybrid cloud, ibm, IBM CLOUD, Infor, Infosys, Infosys Live Enterprise, Koch Industries, mergers, Mergers And Acquisitions, microsoft, Modern Computing Alliance, nVidia, okta, oracle, partnerships, Pre-recorded virtual events, R "Ray" Wang;, Research Report, Royole, rwang0, salesforce.com, Segment, servicenow, Slack, Smartsheet, Snowflake, Software Insider, SoftwareInsider, sridhar vembu, Thomas Siebel, TikTok, Twilio, UKG, Ultimate Kronos Group, Ultimate Software, vendor strategy, Verizon, Verizon Business, Video, video meetings, Work.com, Workfront, Yellowbrick, zoho, zoom
By R "Ray" Wang on December 14, 2020
Eliminating System Complexity Is Celonis’ Number One Priority On October 14th, 2020, Co-CEO and Co-Founder, Alexander Rinke, kicked off its Ecosystem Summit and showcased its new Execution Management System (EMS). The goal is to improve an enterprise’s execution capacity by simplifying complex processes. Celonis defines execution capacity as the ability to get things done over […]
Posted in Technology / Software | Tagged 2020, acquisition, acquisitions, AI, ambient experience, ambient experiences, Apps Strategy, Artificial intelligence, business graph, CDO, Celonis, CEO, Chief AI Officer, Chief Analytics Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Strategy Officer, Chief Technology Officer, CHRO, CIO, Cloud, CMO, Constellation Research, COO, CTO, Customer Experience, digital, Digital acceleration, Digital Business, Digital Disruption, digital feedback loops, Digital Transformation, DigitalBiz, digitaltransformation, disruptive business models, dynamic feedback loops, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event driven architectures, events, excecution management system, execution capacity, Integromat, mergers, Mergers And Acquisitions, microservices, News Analysis, personalization at scale, precision decisions, process mining, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on December 8, 2020
Joint post with my colleague Holger Mueller (@holgermu) Element AI Takes Workflow to the Autonomous Level for ServiceNow On November 30th, ServiceNow announced an estimated $510 million acquisition of Montreal, Canada based startup, Element AI. Co-founded by Dr. Yoshua Bengio, a 2018 winner of the Turing Award, Nicolas Chapados. and Jean-François Gagné in 2016, the […]
Posted in Business | Tagged 2020, acquisition, acquisitions, AI, ambient experience, ambient experiences, Apps Strategy, Artificial intelligence, business graph, CDO, CEO, Chief AI Officer, Chief Analytics Officer, Chief Customer Officer, Chief Data Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Information Security Officer, Chief Innovation Officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, Chief Service Officer, Chief Strategy Officer, Chief Technology Officer, CIO, Cloud, CMO, Constellation Research, COO, CTO, Customer Experience, digital, Digital acceleration, Digital Business, Digital Transformation, disruptive business models, Dr. Yoshua Bengio, dynamic feedback loops, Element AI, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, event driven architectures, events, Jean-François Gagné, mergers, Mergers And Acquisitions, microservices, Montreal, News Analysis, personalization at scale, precision decisions, R "Ray" Wang;, rwang0, servicenow, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on August 14, 2014
Infor Acquires SalesLogix To Expand Vertical CRM Footprint On August 14th, New York City headquartered, enterprise software giant, Infor, announced the intent to acquire the assets of Scottsdale AZ, Saleslogix for an undisclosed sum. For those keeping track of CRM history, Saleslogix was last owned by Sage Group and sold off to Swiftpage, an […]
Posted in Business, Featured Posts | Tagged acquisition, acquisitions, Amazon, Amazon Web Services, Apps Strategy, Chief Customer Officer, Chief information officer, Chief Marketing Officer, CIO, Cloud, Cloud Computing, Cloud suites, CMO, Constellation Research, CRM Magazine, CustExp, Customer Experience, customer relationship management, customer relationship management (CRM), customer service, CXM, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Infor, Infor CRM, Infor ION, mergers, Mergers And Acquisitions, mobile, mobility, News Analysis, R "Ray" Wang;, rwang0, Saleslogix, Software Insider, SoftwareInsider, Swiftpage, vendor strategy
By R "Ray" Wang on July 21, 2014
Netsuite Sees Venda As Key To EMEA Expansion On July 17th, 2014, San Mateo, CA based NetSuite announced the acquisition of London based Venda for an undisclosed sum. Since General Manager Andrew Lloyd’s arrival in January 2011, NetSuite has made several acquisitions to bolster its standing in the world of Matrix Commerce with OrderMotion in […]
Posted in Business, Featured Posts | Tagged acquisition, acquisitions, Apps Strategy, B2B, B2B E-commerce, B2C, B2C E-commerce, CDO, Chief Customer Officer, Chief Digital Officer, Chief information officer, Chief Revenue Officer, Chief Sales Officer, CIO, Cloud, Cloud Computing, CMO, commerce, Constellation Research, Digital Business, digital commerce, DigitalBiz, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Matrix Commerce, mergers, Mergers And Acquisitions, netsuite, News Analysis, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on March 3, 2014
FinancialForce Debuts Its Full ERP Suite On Feburary 19th, San Francisco headquartered, FinancialForce.com announced the launch of its full suite of ERP offerings built on the Salesforce1 platform. Backed by investments from Unit4 and Salesforce.com, the cloud based vendor began as a single ledger financial management system built on the Salesforce.com Force.com platform. The announcement […]
Posted in Featured Posts, Technology / Software | Tagged 2014, acquisitions, acumatica, Appirio, Apps Strategy, best of breed, Chief Customer Officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, CHRO, CIO, Cloud, Cloud Computing, cloud integration, Cloud suites, Cloud Wars, Constellation Research, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise class, Enterprise resource planning, enterprise software, Epicor, erp, HCM, HR, HR Tech, integration, Less Software, mergers, Mergers And Acquisitions, Microsoft Dynamics, Microsoft Dynamics AX, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, Microsoft Dynamics NAV, netsuite, News Analysis, R "Ray" Wang;, rwang0, salesforce.com, salesforce1, Software Insider, SoftwareInsider, Vana Workforce, vendor strategy
By R "Ray" Wang on February 7, 2014
Google Enters China Via Lenovo While Counter Balancing Samsung On January 29th, 2014, Mountain View based Google announced it would sell it’s Motorola Mobility unit to Chinese based Lenovo for $2.91 in cash and stock. The deal cuts across many spectrum including mobile OS, computing wars, and search. Here’s 12 talking points: Source: Not sure, […]
Posted in Business | Tagged #mobilebiz, #mobileOS, acquisition, acquisitions, Amazon, Amazon.com, apple, Apps Strategy, BYOD, CIO, Cloud, Cloud Computing, CMO, CoIT, CoIT and the New CSuite, Dell, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, ibm, Lenovo, mergers, Mergers And Acquisitions, microsoft, mobile, Mobile Biz, mobile enterprise, Mobile OS, mobility, motorola, News Analysis, Quips, R "Ray" Wang;, rwang0, search, Search Engines, Software Insider, SoftwareInsider, vendor strategy
By R "Ray" Wang on January 22, 2014
Mobile Management Consolidation Continues And VMware Accelerates Mobile Efforts On January 22nd, 2014, VMware (NYSE: VMW) announced the intent to acquire Atlanta, GA based Airwatch for $1.54B. More than just an acquisition of a leading enterprise mobile management (EMM) vendor, the acquisition represents a cornerstone for VMware’s mobile strategy for end user computing. Should the […]
Posted in Business | Tagged acquisition, acquisitions, airwatch, API, API Framework, App Wrapping/SDK, Apps Strategy, bring-your-own-device, Business Workflow, BYOD, Chief Digital Officer, Chief information officer, Chief Information Security Officer, Chief Security Officer, CIO, CoIT, CoIT and the New CSuite, Constellation Research, Consumerization of IT, Content Repositories, Device Usage, Digital Business, Digital Disruption, DigitalBiz, Directory Services, disruptive technologies, Disruptive technology, DLP, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Mobile Management, enterprise software, Enterprise Workspaces, Event Management, future of work, Internet of Things, IoT, last mile solutions, M2M, MAM, MCM, mdm, MEM, mergers, Mergers And Acquisitions, mobile, mobile device management, mobile enterprise, Mobile Management, mobility, NAC, News Analysis, OS Container, PKI, R "Ray" Wang;, rwang0, Sanjay Poonen, SIEM, Software Insider, SoftwareInsider, SSO, Systems Management, user strategy, vendor strategy, vitualization, vmforce, VMware
By R "Ray" Wang on January 7, 2014
Verint Adds to Vovici and Contact Center Assets To Expand Customer Engagement Offerings On January 6th, Melville, NY based Verint® Systems announced a $514M intent to acquire Sunnyvale, CA, KANA Software. Verint is a software vendor with a core in analytical software. Verint’s core offerings provide enterprise intelligence and security intelligence. The acquisition is significant […]
Posted in Business | Tagged $KANA, acquisition, acquisitions, Admiral, American Greetings, analytics, Apps Strategy, Avon, Bank Leumi, Barclays, Big Data, BigData, Broward County, business intelligence, Capital One, Carglass, Chase, Chesire West and Chester, Chief Customer Officer, Chief Digital Officer, Chief Marketing Officer, Chief Service Officer, CIO, Citigroup, City of Boston, City of San Antonio, City of South Perth, City of Staffordshire, City of Toronto, Cloud, Comcast, Conrad, Constellation Research, Contact Center, Cox, CRM, CustExp, customer engagement, Customer Experience, customer experience management, customer relationship management, customer service, CXP, Data to Decisions, Data2Decisions, Digital Business, Digital Disruption, Domestic and General HSBC, EFM, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Feedback Management, enterprise software, enterprise strategy, Foot Locker, Hanes Brands, Hyatt, ikea, ING, JCPenney, Kana Software, Macy's, Martha Stewart, mergers, Mergers And Acquisitions, News Analysis, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, o2, Priceline.com, Quest, R "Ray" Wang;, Redcats, rwang0, Sears, social business, Social CRM, Software Insider, SoftwareInsider, Standard Bank, Starwood, Talk Talk Group, Telekom Austria, Telus, Time Warner Cable, Tracfone, UK HM Revenue and Customs, USPS, vendor strategy, Verint, VHI, Virgin Mobile, VOC, vodafone, Voice of the Customer, Vovici, walmart
By R "Ray" Wang on January 7, 2014
Dynamics CRM Gains Key Technology and Team To Take Existing Customer Care Assets To Next Level On January 7th, 2014, The Microsoft Dynamics CRM team announced a definitive agreement to acquire Herndon, VA based Parature for an undisclosed sum. This acquisition is Microsoft Dynamic’s CRM’s largest to date. Parature is an East Coast software start-up […]
Posted in Business | Tagged #msftdynamics, #msftdynamicscrm, acquisition, acquisitions, Apps Strategy, Bob Stutz, Chief Customer Officer, Chief Marketing Officer, Chief Service Officer, Ching-Ho Fung, CIO, Cloud, Constellation Research, CRM, CustExp, customer care, customer engagement, Customer Experience, customer experience management, customer relationship management, customer service, Customer Support, CXP, Digital Business, Duke Chung, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Jujar Singh, mergers, Mergers And Acquisitions, microsoft, Microsoft Dynamics, MIcrosoft Dynamics CRM, News Analysis, Next Generation Customer Experience, NextGen, NextGenCXP, Parature, R "Ray" Wang;, rwang0, SaaS, service, social service, social support, Software Insider, Software Vendors, SoftwareInsider, support, User Experience, vendor strategy
