By R "Ray" Wang on April 7, 2014
Vertical Solutions Partnerships Showcase Why Complex Field Service Is A Critical Glue Between ERP and CRM In Improving Customer Experience Announced March 4th, 2014 at the Microsoft Convergence event, Vertical Solutions, made three significant partnerships with Blue Horseshoe Solutions, Cincom, and Vidcie. The Cincinatti, Ohio based customer experience software vendor provides cloud contact center […]
Posted in Business | Tagged 2014, Apps Strategy, Business Transformation, Chief Collaboration Officer, Chief Customer Officer, Chief information officer, Chief Sales Officer, Chief Service Officer, CIO, Cloud, CMO, Constellation Research, CRM, customer engagement, Customer Experience, customer relationship management, customer relationship management (CRM), customer service, Customer Support, CXO, CXP, Digital Disruption, Digital Strategy, DigitalBiz, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Field service, microsoft, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics Convergence, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft integration, News Analysis, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, NextGen, NextGenCXP, partnerships, Post sales service, R "Ray" Wang;, rwang0, service, Software Insider, SoftwareInsider, supply chain, suppy chain management, vendor strategy, Vertical Solutions, Video |
By R "Ray" Wang on March 5, 2014
Microsoft Convergence Kicks Off In Atlanta The annual Microsoft Convergence customer event kicked off on March 4th, 2014. Far from the days of the Stampede in Fargo, North Dakota, the event shows how far the Microsoft Dynamics customers, partners, and products have progressed. Over 12,000 attendees including customers, partners, staff, and prospects gathered in Atlanta, […]
Posted in Technology / Software | Tagged #conv14, 2014, Apps Strategy, Avanade, business solutions, Capgemini, Chief Customer Officer, Chief Digital Officer, Chief executive officer, Chief Financial Officer, Chief HR Officer, Chief Marketing Officer, Chief Sales Officer, CIO, Cloud, Cloud suites, Cloud Wars, CMO, Constellation Research, CRM, Customer Experience, customer relationship management, customer service, CXP, Delta Airlines, Digital Business, digital marketing, Digital Marketing Transformation, Digital Strategy, DigitalBiz, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, erp, event report, Hitachi Consulting, iaas, Identity, Kirill Tartarinov, Marketing Automation, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics Convergence, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, New Belgium Brewing, partner ecosystems, partners, partnerships, R "Ray" Wang;, rwang0, social intelligence, social media monitoring, Software Insider, SoftwareInsider, System Integrators, user conference, user event, user group event, user group events, user groups, user strategy, vendor strategy, Weight Watchers |
By R "Ray" Wang on March 3, 2014
FinancialForce Debuts Its Full ERP Suite On Feburary 19th, San Francisco headquartered, FinancialForce.com announced the launch of its full suite of ERP offerings built on the Salesforce1 platform. Backed by investments from Unit4 and Salesforce.com, the cloud based vendor began as a single ledger financial management system built on the Salesforce.com Force.com platform. The announcement […]
Posted in Featured Posts, Technology / Software | Tagged 2014, acquisitions, acumatica, Appirio, Apps Strategy, best of breed, Chief Customer Officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief procurement officer, Chief Revenue Officer, Chief Sales Officer, Chief Security Officer, CHRO, CIO, Cloud, Cloud Computing, cloud integration, Cloud suites, Cloud Wars, Constellation Research, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise class, Enterprise resource planning, enterprise software, Epicor, erp, HCM, HR, HR Tech, integration, Less Software, mergers, Mergers And Acquisitions, Microsoft Dynamics, Microsoft Dynamics AX, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, Microsoft Dynamics NAV, netsuite, News Analysis, R "Ray" Wang;, rwang0, salesforce.com, salesforce1, Software Insider, SoftwareInsider, Vana Workforce, vendor strategy
By R "Ray" Wang on March 20, 2013
Customer Success, Acquisition, And New Features Drive Day 1 Headlines Almost 12,000 Microsoft faithful converged in New Orleans for the flagship Dynamics event. Wayne Morris (@WayneMorrisOz), CVP kicked off the event reiterating the theme of “A World Ahead”. Meanwhile, Kirill Tatarinov (@KirillTatarinov), President of Microsoft Business Solutions Division, led the session with a series of […]
Posted in Business | Tagged acquisition, acquisitions, Apps Strategy, Chobani, Cloud, Cloud Computing, Constellation Research, CRM, Customer Experience, customer relationship management, customer relationship management (CRM), enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, enterprise strategy, erp, event report, Great Plains, microsoft, Microsoft Azure, Microsoft Business Solutions, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics Convergence, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, mobile, mobile enterprise, R "Ray" Wang;, ShockDoctor, social analytics, socialytics, SpaceX, user conference, user event, User Experience, vendor events, vendor strategy, Weight Watchers, WeightWatchers |
By R "Ray" Wang on April 10, 2011
Refresh Cycle Reflects Bullish Outlook By Partners and Customers Microsoft Convergence kicked off over the weekend in Atlanta, GA at the Georgia World Congress Center. With an anticipated increase in attendance, many new product announcements, and a technology refresh cycle in play, attendees seemed upbeat. The event kicked off in true tradition including the must […]
Posted in Featured Posts, Technology / Software | Tagged Apps Strategy, CIO, Cloud, Cloud Computing, Cloud options, CRM, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, erp, event report, microsoft, Microsoft Azure, Microsoft BPOS, Microsoft Business Solutions, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics Convergence, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, Microsoft Office, Microsoft Partners, Microsoft Windows Phone 7, next gen apps, next gen CIO's, next gen CIO’s, Next generation apps, partner ecosystems, partners, R “Ray” Wang;, R "Ray" Wang;, rwang0, SaaS, SaaS strategies, user conference, user event, User Experience, vendor events |
By R "Ray" Wang on March 1, 2011
Forward And Commentary Legacy optimization remains a key component for funding future innovation. Two-tier ERP emerges as one strategy to optimize existing systems while adding innovation. The report capitalizes on the recent Software Insider survey of 235 companies looking at future strategies. A. Introduction Organizations continue to face an onslaught of business requirements that their […]
Posted in Business, Featured Posts | Tagged agresso, Apps Strategy, best practices, business value, CIO, Cloud, Cloud Computing, Cloud options, deployment options, Ensw, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Epicor, erp, Exact Software, Glovia, IFS, Infor, Infor Global Solutions GmbH, Intacct, Intit, JD Edwards, Lawson, Lawson Software, MIcrosoft Dynamics ERP, netsuite, next gen IT leaders, Next generation apps, oracle, plexsystems, QAD, R “Ray” Wang;, R "Ray" Wang;, Research Summary, rwang0, Sage Group, sap, SYSPRO, Unit4, user strategy, workday
By R "Ray" Wang on January 2, 2011
Themes In 2010 Reflected The Buy Side Demand For Both Optimization and Innovation Technology buyers in 2010 focused most of their priorities on finding cost savings through legacy optimization, navigating a flurry of disruptive technologies, and designing/experimenting with new business model innovations. Consequently, the top 25 posts for 2010 reflected these 3 major themes: Legacy […]
Posted in Trends & Concepts | Tagged activity streams, analytics, Apps Strategy, Business Analytics, business intelligence, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, Cloud Wars, Consumer Tech, contract negotiations, contract strategy, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, Epicor, Epicor 9, Legacy Optimization, license credits to new products, license fees, license management, license parking, license policy, master data management, mdm, Mergers And Acquisitions, Microsoft Azure, Microsoft Azure Services Platform, Microsoft Business Solutions, Microsoft Dynamics, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, next gen, next gen apps, next gen cio, next gen enterprise, procurement, R “Ray” Wang;, R "Ray" Wang;, Research Summary, rwang0, SaaS, salesforce.com, Scout Labs, SCRM, social business, Social Business Software, Social CRM, Social Enterprise, social enterprise apps, Social Media, social technologies, software as a service, software bill of rights, software contract reviews, Software Ecosystems, software escrow, software licensing, software licesing and pricing, software maintenance, software pricing, thanks, Third Party Maintenance, two-tier ERP, upgrades, user strategy, Vendor Selection, vendor strategy, VMware, Web 2.0, workday
By R "Ray" Wang on June 28, 2010
BI Solutions Must Address The Information Management Matrix A confluence of changing business requirements and on-going vendor consolidation leads many organizations to rethink their business intelligence (BI) strategies. Many buyers face decisions to move beyond departmental solutions or to stay with an integrated apps based BI solution. Meanwhile, some buyers must decide whether or not […]
Posted in Featured Posts, Technology / Software, Trends & Concepts | Tagged Actuate, analytics, approaches and styles, apps strate, Apps Strategy, Aster Data, BI, BIRST, business intelligence, Capscan, data integration, data quality, Data warehouse, DataFlux, DataFlux (A SaaS Company), Datanomic, deployment options, DI, DW, enterprise applications, enterprise apps, Enterprise apps strategy, Epicor, Experian QAS, Greenplum, HP Neoview, ibm, IBM (including Initiate), Informatica, Informatica (previously Siperian), Information Builders, information management, information management matrix, initiate systems, Inquera, Kalido, Lawson, master data management, mdm, Melissa Data, Microsoft (DATAllegr0), MIcrosoft Dynamics ERP, MIcroStrategy, myDials, Netezza, next gen apps, next gen cio, next gen enterprise, Next generation apps, NextGen, Omikron, oracle, ParAccel, Pitney Bowes, pivotlink, Proferi, QlikTech, reporting, reporting paradigms, Research Report, SAP BusinessObjects (FirstLogic), SAP Sybase IQ, Satori, semi-structured data, Siperian, social enterprise apps, structured data, Talend, Terradata, Trillium, Uniserv, unstructured data, Vertica, visualization |
By R "Ray" Wang on March 8, 2010
Who Says Support Has To Be Bundled With Maintenance?
About a decade back, vendors would offer support and maintenance as two separate line items on their contracts. Support would run about 5 to 10% the license fee and so would maintenance. Keep in mind, average support and maintenance fees were under 15% back then. Here’s a […]
Posted in Featured Posts, Technology / Software | Tagged 3PM, 3rd party maintenance, Apps Strategy, choice, contract negotiations, contract strategy, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise collaboration, enterprise software, erp, maintenance, maintenance fees, Maintenance Hike, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics Convergence, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, predictability, software as a service, Software Ecosystems, software escrow, software licensing, software licesing and pricing, software maintenance, software ownership lifecycle, software pricing, support, Technical support, value |
