News Analysis: Biz360 Acquisition Signals Attensity Group’s Move Into Social CRM
eService Meets Social Media Monitoring, A Natural Evolution To SCRM
On April 28th, Attensity Group, an eService and semantic analytics provider announced its acquisition of Biz360, a social media monitoring (SMM) and community platform player. Conversations with Attensity’s CMO, Michelle DeHaaf, highlight the importance of listening platforms in Attensity’s overall social CRM (customer relationship management) and […]
IBM Impact: Saturday night thoughts
I am in Las Vegas for IBM Impact 2010– Big Blue’s business alignment/middleware event. Why am I missing a bank holiday weekend for a tech show? Because this is one of the most important events of the year- if you’re an enterprisey geek, that is. IBM is a major Redmonk client, and I have been […]
Hacking UK Politics with IBM Middleware: open data, mashups, and uh… WebSphere
One of my favourite app of recent times is Ben Marsh’s UKSnow, which uses people as sensors, and twitter as the collection mechanism – to track and visualise snowfall across the UK. So it was cool to come across a similar app of that tracks people’s likely voting preferences in the UK general election. Step […]
Defining Cloud is Simple. Get Over It. The Burger.
My efforts at cloud definitional work began with 15 Ways to Tell its Not Cloud Computing. In the intervening time the forces of complexity and, yes, pragmatism have triumphed. We’re now making the long transition from simple and public to complex and private – hopefully some simplicity will make it through the process. Talking of […]
Event Report: Oracle-Sun Raises The Stake In the Stack Wars
Oracle Rolls Out A New “Red Stack”
With EU approval out of the way, Oracle finalizes the Sun deal and resumes its quest for the largest share of the IT wallet. Oracle’s 60+ acquisitions follow a concerted strategy and Sun adds key areas such as servers and storage. Key areas include Vertical Apps, Horizontal Apps, Middleware, […]
