
News Analysis: Biz360 Acquisition Signals Attensity Group’s Move Into Social CRM
eService Meets Social Media Monitoring, A Natural Evolution To SCRM
On April 28th, Attensity Group, an eService and semantic analytics provider announced its acquisition of Biz360, a social media monitoring (SMM) and community platform player. Conversations with Attensity’s CMO, Michelle DeHaaf, highlight the importance of listening platforms in Attensity’s overall social CRM (customer relationship management) and […]

IBM Impact: Saturday night thoughts
I am in Las Vegas for IBM Impact 2010– Big Blue’s business alignment/middleware event. Why am I missing a bank holiday weekend for a tech show? Because this is one of the most important events of the year- if you’re an enterprisey geek, that is. IBM is a major Redmonk client, and I have been […]

Hacking UK Politics with IBM Middleware: open data, mashups, and uh… WebSphere
One of my favourite app of recent times is Ben Marsh’s UKSnow, which uses people as sensors, and twitter as the collection mechanism – to track and visualise snowfall across the UK. So it was cool to come across a similar app of that tracks people’s likely voting preferences in the UK general election. Step […]

Event Report: Oracle-Sun Raises The Stake In the Stack Wars
Oracle Rolls Out A New “Red Stack”
With EU approval out of the way, Oracle finalizes the Sun deal and resumes its quest for the largest share of the IT wallet. Oracle’s 60+ acquisitions follow a concerted strategy and Sun adds key areas such as servers and storage. Key areas include Vertical Apps, Horizontal Apps, Middleware, […]